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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 14763 Views
  • 0 replies
  • 6 kudos

I am confused on what I am safe buying.

I'm reading Google is discontinuing Nest products. So I'm assuming Google's thermostat won't be around long? I read where Google says it's too hard to update hardware, software incompatibility so they are just discontinuing all the home products. Is ...

HmmmYeah by Community Member
  • 594 Views
  • 5 replies
  • 0 kudos

Temperature stuck

I manage the temp for an elderly relative remotely. Thermostat is set to 22 but the app tells me that the room temp is 16 and it hasn't changed for 6 days? The data tells me that the boiler has been heating for 24 hrs each day 路‍

Nest Thermostat is LOCKED asking for a PIN which I do not have

Nest thermostat is LOCKED asking for a PIN which I do NOT have.I have uninstalled and reinstalled the app.I can not get to settings on the thermostat... IT IS LOCKED.I HAVE SPENT 2 DAYS WITHOUT HEAT AND ON HOLD WITH TECH SUPPORT FOR OVER 2 HOURS JUST...

MC87 by Community Member
  • 859 Views
  • 4 replies
  • 0 kudos

NEST set up challenges

I am trying to set up my NEST thermostat (2nd of 2) but I get stuck in this endless loop of doom. I cannot remember my NEST password so I can go into Nest to link it with Google, cannot get Nest to send to me a password reset, although Google will no...

MichaelD2 by Community Member
  • 563 Views
  • 4 replies
  • 0 kudos

7 wire thermostat

We got the 3rd generation thermostat to replace this one and we can’t figure out the wiring setup. Please help? Should be compatible per the checker. Thanks!

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NYtoVA516 by Community Member
  • 509 Views
  • 3 replies
  • 0 kudos

Picture for thermo compatibility

I was told to post a pic - my thermo system uses G, W, Y, C, R. My thermostat also uses the Rh and Rc connection. Help please.

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Twizzle by Community Member
  • 600 Views
  • 5 replies
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Resolved! email to return my defective nest thermostat

My nest thermostat cannot get power from my heating(cooling system. I got an email requesting I call a number that is not in service. (Smooth move)How do I complete the return that is offered? I cannot reply to the thread that says to reply to it for...

pmarion by Community Member
  • 1218 Views
  • 4 replies
  • 0 kudos

Move thermostat to new Structure in the Nest App Android

Added a new Nest Thermostat to the Nest Android app. Installed, tested, programmed and working properly. Then I figured out how to add a new structure in the phone app, and created the second home location. Now I need to move the already programmed a...

Geezer by Community Member
  • 1679 Views
  • 11 replies
  • 0 kudos

Nest Thermostat starts without schedule

I've used a heating schedule the entire winter, and it has worked as a charm. Now, I don't need it anymore so I've removed all schedule for everyday and I've turned the thermostat off. Still, every morning, the Thermostat starts and sets the temperat...

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