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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4658 Views
  • 0 replies
  • 5 kudos

Eco mode uses safety temps only

I have a Learning Thermostat using Home/Away and Eco Temps when away. I have Eco Temps set above/below the defaults. When I’m away and the system switches to Away mode, the app tells me the system is using Eco Temps. However, the temperature in the h...

2 wire gas fire thermostat wiring for nest learning thermostat

I have an old style 2 (thin) wire thermostat. I can’t find anything that specifies how to connect and configure the Nest.The setup allows “Gas” but the following choices don’t include gas fire. Just radiant, in-floor, forced air etc. nothing about ga...

Anonymous by Not applicable
  • 213 Views
  • 3 replies
  • 0 kudos

Moovair installation Furnance Central

Hellowe just had a new Moovair central system installed, the installer didn't want to install my 2nd generation Nest. Do you believe it's possible Thanks thank you for your support, we hope to find your Nest

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lap316 by Community Member
  • 578 Views
  • 10 replies
  • 0 kudos

Is Nest compatible with this....????

My system has one HVAC unit but two thermostats. The first thermostat ONLY controls the cooling (for the WHOLE house). The second thermostat ONLY controls the heating (for the WHOLE house). Is Nest compatible with this design?

j3e8n0902 by Community Member
  • 804 Views
  • 16 replies
  • 0 kudos

Heat link not connecting, h71 / WiFi connection issues

Heat link will not connect to thermostat, h71 error. Blue light permanently flashing. Have tried all troubleshooting advice.WiFi also connects for around one minute and then disconnects. W4 issue?Called Google who say that it is not fixable and as it...

Anthony_P by Community Member
  • 304 Views
  • 6 replies
  • 0 kudos

Heatlink no/lost connection H71 error

I've lost count of the times this has happened but once again the thermostat has lost its connection with the heatlink and displays error H71.This is not the first time and each time I miraculously reconnect not knowing what I've done. Each time I fr...

Nest Thermostat not connecting to Heatlink

We have recently had a new boiler installed with a Google Nest Learning Thermostat and Heatlink. The Heatlink is wired into the boiler and the Thermostat is wireless. We cannot for the life of us get the Thermostat and Heatlink connected to each othe...

MeganJ by Community Member
  • 2026 Views
  • 3 replies
  • 1 kudos
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