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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 15320 Views
  • 0 replies
  • 6 kudos

M20 and 298 errors.

I am at wit's end with Nest products. I just purchased the Nest that doesn't try to guess your every move and just does what it's supposed to (the latest model) and it refuses to connect to my HVAC system.I have a standard heatpump/ac unit with 5 wir...

Jasein by Community Member
  • 2101 Views
  • 11 replies
  • 0 kudos

Nest thermostat will no longer click into base

Hello,My nest unit will no longer click into its base. One of the tabs has become very brittle and broke off while trying to seat it onto the base.It has worked just fine for a few years now and I just noticed it was kinda coming off the base just on...

Connection issues/c wire

We had our internet service provider at our home to reroute the lines and relocate our router in another room. As soon as he was done, our google nest thermostat stopped working. First it was “no power,” then “no connectivity,” then “the c wire doesn...

Fan control without a temperature mode

We should be able to turn the fan on without a temperature mode being set. My old 20 dollar thermostat would let me run the fan even if the ac or furnace was turned off. This seems like a really obvious miss for this thermostat.

hawklet00 by Community Member
  • 377 Views
  • 1 replies
  • 0 kudos

Heat is not turning on

Testing went great but not it’s not turning on! It’s 64 in my house. No error code showing up. Fuse box is all good. Wiring is all good according to Nest. I don’t know what’s going on. The unit is only electric. I’ll include pics.   

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Rocandrew by Community Member
  • 1784 Views
  • 17 replies
  • 0 kudos

Wiring a thermostat

I'm having trouble installing my thermostat. The instructions tell me that it's incompatible, but I think that it is. The wires that I have are R, i+, i-, and C. Can someone help me? Thanks.

emcgee by Community Member
  • 1468 Views
  • 11 replies
  • 0 kudos

Google nest learning thermostat help

 hello, i am trying to figure out how i can adjust my thermostat correctly, my thermostat always adjusts to 22 degrees as circled in the image below, how can i adjust this? 

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Lost the Hot Water setting after reset

Hello, I have reset the setting and wiped clear - now I have no domestic hot water settings?The previous home owner did not log out so I could not set up the app as registered to their account and i had just been using the thermostat for controls for...

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Google Nest E183 Error pops up

I have Google Nest installed for the last 3 years, both heat and a/c working fine. The heat system works all winter, and recently I turned on A/C and started having E183 Error pops up. Tried to swap Y1 and G, and has new error code. I then re-seat th...

trungqtr by Community Member
  • 2703 Views
  • 6 replies
  • 0 kudos
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