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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 70 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26959 Views
  • 0 replies
  • 12 kudos

Google tv streamer does not reconnect Ethernet after sleeping.

Hi I have the new google tv streamer and it setup fine. It’s plugged in via Ethernet cable. I noticed if I leave the streamer say overnight tv off streamer on and come back the next day it says it no longer has an internet connection. The status of t...

Resolved! Chromecast hd with gtv boot loop

One day my Chromecast started restarting non-stop. I can't get into configuration mode. I already tried to reset the button and it didn't work. can you help me with this issue?I have tried 3 different HDMI ports and different power points

Problem with the hardware acceleration

When I watch my gopro videos from my NAS with VLC, they are all flipped 180° on my Google TV Streamer but oriented correctly on my Chromecast with Google TV (4K). Is there a problem with the hardware acceleration of the Google TV Streamer?

ddlepage by • Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

Geforce Now Games Freeze

Hello Dear Official; While using your gfn service while playing games with Google Chromecast 4K Android TV Box, the game image freezes after 2-3 minutes. However, I can hear the sounds in the background and hear the audio feedback of the commands I g...

tgrlrgn by • Community Member
  • 3204 Views
  • 19 replies
  • 0 kudos

Sudden issues chromecasting

HelloAs title suggests I have sudden issues chromecasting. Worked perfectly fine 3 days ago but yesterday I could not cast (Logo does not even appear in Netflix, other apps just can't find it). TV works fine and I can see the chromecast background im...

MadsKjer by • Community Member
  • 455 Views
  • 3 replies
  • 1 kudos

AI not available on google streamer

The ai functions that should be available on the streamer are not there, how can i fix this?Greetings, Peter

PeterML by • Community Member
  • 792 Views
  • 5 replies
  • 1 kudos

Chromecast Google TV

Hi .I want to know if the Chromecast Google TV has built in apps or do I still have to cast from my phone or tablet? Also being in Australia I like to know it I can watch foxtel on it? And can I download the foxtel go app? Thanks

3robert3 by • Community Member
  • 396 Views
  • 3 replies
  • 0 kudos

Resolved! Can't sign in to Chromecast with Google Account through Home app

Hello I get a cant sign in error when setting up my chromecast 4 k with google home. Tried reinstalling Home appRestarted phone Reset to factory the chromecast device several times. Please help Thanks !CHRIS

CBBNRS by • Community Member
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

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