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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 882 Views
  • 10 replies
  • 1 kudos

paying for peacock and its not recognizing it anymore

I pay monthly for premium thru google and its not being recognized any more, what's up with that? is there a setting that's changed or needs to be updated? i cannot find any assistance for that. Peacock cant help since I pay thru a third party, googl...

sandyH by • Community Member
  • 323 Views
  • 1 replies
  • 0 kudos

Chromecast with Google TV setup not accepting tv remote power button

When setting up the Remote Control to control the TV by IR, I am able to confirm that the Volume and Input buttons work, but it is not asking if the Power Button worked. The remote is correctly controlling the TV (for volume up & down and mute and in...

kentb by • Community Member
  • 595 Views
  • 3 replies
  • 0 kudos

ambient mode issues?

I have the option to personalize ambient mode, but when I select it there's nothing on the next screen. I usually have a personal album displaying from Google photos. It no longer a working. I've tried resetting the device 2 times and still no luck

Mute Button Doesn't Work

I replaced a Chromecast With Google TV with a Google TV Streamer. Nothing has changed with my setup exept for replacing the streaming devices. On the Google TV Streamer, the mute button doesn't work. It worked fine using the previous Chromecast's rem...

emmzone22 by • Community Member
  • 1092 Views
  • 9 replies
  • 0 kudos

Stuttering Streams in various Apps

While using the new Google Streamer connected to a 2022 QLED Samsung TV various Streaming Apps are unwatchable because of constant micro lagging in the stream every few seconds. The audio is fine though. Netflix, Disney+ and Prime Video are affected....

FredMS by • Community Member
  • 967 Views
  • 6 replies
  • 1 kudos

google tv streamer 4k random reboots

Connected via ethernet. Watching streaming football, lots of pauses (spinning circle) and often the device will reboot itself.

wiffleball by • Community Member
  • 1000 Views
  • 3 replies
  • 0 kudos

Can’t set up Chromecast (4K with Google TV)

I have a Google Chromecast 4 with Google TV (pink) that has been working fine for a year. Recently, it's been continuously connecting and disconnecting from Wi-Fi. The router is close by, I have resetted it already, and the Wi-Fi on other devices inc...

albaria by • Community Member
  • 418 Views
  • 3 replies
  • 0 kudos
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