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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25882 Views
  • 0 replies
  • 11 kudos

Resolved! YouTube Sound Not Working On Chromecast

I have a new issue with YouTube on my Chromecast with Google TV (4K). I can watch videos on YouTube in the native app without issue then part way through a video (this occurs at random points with any video), the sound goes dead. The video continues ...

jstern111 by • Community Member
  • 872 Views
  • 5 replies
  • 0 kudos

Video and Audio Sync on Chromecast and Nest Audio Hello,

Hello,I am a Google customer. I have all the products from the phone, the watch, the headphones to the Google speakers.I really enjoy the products.Today I bought a chromecast and saw that it could not synchronize its audio with google nest. I feel th...

Sagiv by • Community Member
  • 422 Views
  • 0 replies
  • 1 kudos

My chromecast wont work

So my tv fell today the tv is fine but my chromecast aint it keeps tellng me to visit the website g.co/cast/power i did i found no help. I tried doing wh it said it failed and now i don't know what to do.

Marcus21 by • Community Member
  • 452 Views
  • 2 replies
  • 0 kudos

Iplayer not working with Chromecast

Hi there I recently bought the Chromecast with Google TV and everything has been grand for weeks, including the BBC iplayer app but this past week it has stopped working and says, "could not connect to bbc iplayer servers". I can cast the app from my...

Chromecast has now been googlefied

Well done google, you've ruined another fine device and "Googlefied" it just like everything you touch.Chromecasts used to work fine, till you over googled it and built in all your bs tracking and stupification.Can't even cast live streams from youtu...

yaymum by • Community Member
  • 253 Views
  • 0 replies
  • 1 kudos

Live TV goes to slow motion

Just got this to use vice an android TV box.All,set up no problems,watching live TV on tivimate it goes into slow motion and the audio goes way ahead of the visuals.Ive adjusted the frame rate to 50hz but the problem persists.This is very disappointi...

Dionysou by • Community Member
  • 361 Views
  • 1 replies
  • 0 kudos

Defeito no controle remoto cromocast

O controle remoto cromocast nao funciona mais. Trocava de pilhas 2 vezes por semana e esquentava muito. A luz do controle nem acende mais. Não tem nem 4 meses de uso.

TCL C655 PRO QLED TV unable to connect with Google Home

i recently bought a Google Hub Max and was attempting to connect the TCL C655 Pro QLED TV to it. Back story; the TV was originally my partners and she has lend it to me for my new aprtment. Google nest detects the chromscast TV, when i try to connect...

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