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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25824 Views
  • 0 replies
  • 11 kudos

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My remote button not working 

Markus2 by • Community Member
  • 443 Views
  • 2 replies
  • 0 kudos

Problem with casting audio from Pixel 6a

I for the second day I am no longer able to initiate casting audio from my Pixel 6a. I can still see all my devices but can't connect with any app - Google Home, Spotify, casting my screen - nothing. Casting from Chrome on my pc/ laptop works fine an...

BrianWH by • Community Member
  • 1499 Views
  • 4 replies
  • 0 kudos

Resolved! Can’t find restricted mode settings-YouTube cast

Trying to cast YouTube but it keeps saying restricted mode on. However it’s off on my YouTube app, but I can’t find it in my chrome cast settings. please assist, thank you Elle

ElleR2 by • Community Member
  • 2348 Views
  • 7 replies
  • 1 kudos

Resolved! Can't link kid's Google account to Chromecast

I had previously set up a kids profile with YouTube Kids on the Chromecast. My daughter doesn't want to use the profile or YouTube Kids as they are both geared towards toddlers. I saw that I needed to create a kid's Google account (Gmail, etc) so tha...

IantheDad by • Community Member
  • 616 Views
  • 2 replies
  • 0 kudos

Chromecast 4k wont recognize my mobile data

I can't set up my Chromecast because the WiFi list doesn't recognize the mobile data from either of our two iPhones. We're able to use our mobile data on all other devices, including iPads, PCs, etc. I have tried everything from turning our phones on...

Natalietm by • Community Member
  • 372 Views
  • 1 replies
  • 0 kudos

what's the brand of your tv?

Hello anyone! I want to buy a google chromecast with Google TV, i saw some videos of setup the google chromecast, and i saw that later it says "What's your brand of your TV?", this option is for to use the chromecast's TV remote without the original ...

Eni by • Community Member
  • 1046 Views
  • 5 replies
  • 0 kudos

No audio from Tune in app

The Tune in app that's installed on my Chromecast with Google TV has no audio all of a sudden.Works on my phone. And will cast with audio. But I get no audio when accessing tune in directly from the Chromecast with Google TV.Why?How do I fix this iss...

Resolved! Chromecast TV remote control Prosonic 32LED5003

I have an old Prosonic 32LED5003 TV with a remote that I cannot seem to pair to the Chromecast remote's IR blaster (power, volume). The manufacturer's brand is missing, and no matter how much I try, there seems to be no match under other brands. I ha...

fraknoiz by • Community Member
  • 1569 Views
  • 3 replies
  • 0 kudos

"Available for specific video sites"

Im having the same issue as this thread: https://www.googlenestcommunity.com/t5/Chromecast/quot-Available-for-specific-video-sites-quot/m-p/230214/thread-id/23984 I really wish yall wouldnt close threads that are unresolved. It makes it really diffic...

emmta by • Community Member
  • 27924 Views
  • 2 replies
  • 1 kudos

Chromecast 4 k and audio passthrough

Free has developed an alternative audio driver allowing passthrough of all DTS and Dolby formats for Android TV 10. This one works very well. Why doesn't Google offer an equivalent driver?

Jcr17 by • Community Member
  • 1157 Views
  • 3 replies
  • 1 kudos
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