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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25866 Views
  • 0 replies
  • 11 kudos

Resolved! Chromecast with GTV doesn't advance to next segment

I have Chromecast with Google TV in my livingroom. When I'm watching a show like FBI within Paramount + when a commercial finishes, one would expect the program to continue into the next segment. It doesn't. It replays the previous segment. I then ne...

Harkawy by • Community Member
  • 847 Views
  • 4 replies
  • 0 kudos

Chromecast audio bricked

Chromecast audio bricked. No LEDs displayed. When you connect the power, the yellow LED gets bigger for a moment and then disappears.

gmsroka by • Community Member
  • 450 Views
  • 1 replies
  • 0 kudos

Chromecast w/ GTV not turning on

Using the Chromecast with Google TV remote, it turns on my TV and Soundbar but does not turn on the Chromecast. I have to unplug it and then plug it in. Only then does it turn on. I have to do this almost every day.

iambear by • Community Member
  • 535 Views
  • 2 replies
  • 0 kudos

Cant Add device to setup remote controller for TV in chromecast 4K

I have chromecast 4k and i have paired the remote successfully.I want to control My TV over the chromecast remote and for that I follow:settings- remotes and accessories - setup remote buttons- add device- TV when I select TV option in add device it ...

jeet9998 by • Community Member
  • 1004 Views
  • 5 replies
  • 3 kudos

Two different chromecasts

Please keep in mind use easily read understanding for my end thanks. I always had one chromecast in living room and it worked fine. I would open prime video or max or Netflix go to cast on top right pick living room and done. My son recently bought m...

ebev1234 by • Community Member
  • 278 Views
  • 0 replies
  • 0 kudos

Chromecast drops connection to TV

Hi,Around once every 30 minutes, my Chromecast drops its connection to my TV. The image goes black and audio cuts off. It always comes back in a couple of seconds, during which the stream has continued to play, meaning the Chromecast itself doesn't a...

VincentM3 by • Community Member
  • 530 Views
  • 1 replies
  • 0 kudos

Frame drops google tv 4K

Hi, I’m still seeing frame drops on 4K content on the Google TV 4K. I made a thread for this previously that we were getting responses from but those stopped. Firmware is up to date, doesn’t matter which app I’m using. No issues on the tv when not us...

Nord VPN login

Hello,I am abroad from my country and I have got nord VPN to watch contents from home.The VPN works perfectly on the phone and on, for example, fire stick on the TV in the other room.I have downloaded the nord vpn app in the chromecast, it installs c...

Chromecast screen

Hi All I have set up the dongle with my TV. I have large white letters going across the top of the screen that I can not get rid off HDMI Google Chrome.Any assistance welcomeThank you

ylsnanny by • Community Member
  • 358 Views
  • 1 replies
  • 0 kudos
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