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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 253 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27128 Views
  • 0 replies
  • 12 kudos

Chromecast lost connection

Hi.I out of the blue lost connection to my Chromecast. It has been working for half a year up until today. Trying to fix it, I have reset to factory settings, bootet router and Google home. So I’m basically trying to set-up from scratch. Problem now ...

RasmusB by • Community Member
  • 747 Views
  • 1 replies
  • 0 kudos

Resolved! Force remove chromecast without connection

Hello,I have been trying to remove two chromecast devices from my account for over 2 years. I do not have access to the devices, nor the internet they are connected on. On my Google Home app they show as "linked to you" yet provide me no way of unlin...

Noelle by • Community Member
  • 3743 Views
  • 4 replies
  • 0 kudos

Chromecast with Google TV regions

On the german Amazon they are selling two types. GA03131-IT and -DE. Are there any differences in the devices for different countries, or is it the same?

blFo by • Community Member
  • 409 Views
  • 1 replies
  • 0 kudos

Ambient mode not displaying new google photos I add

Hi, I have ambient mode set up on my google home and I have an album selected but each time I add new photos to the album on google photos it won’t add them to the google home album and won’t display them on my tv. I have unselected the album and res...

Chromecast laggy and pause on playing

The last update made everything worse and almost unusable. The menu is extremely laggy and slow. Playing videos on Paramount Plus are pausing all the time and I'm not even playing in 4K but on a FHD screen. I have a 500/500 fiber internet that's work...

Matty85 by • Community Member
  • 452 Views
  • 1 replies
  • 0 kudos

Playing YouTube music in chromecast ambient mode

How to play music in YouTube music and go to ambient mode? It worked for me with spotify app, that when exiting the app the music still playing in the background and was able to listen to music in ambient mode, but this not happening with YouTube mus...

Resolved! Chromecast ambient mode not private

Hi, I have a chromecast and and chromecase with google tv, when projecting my private google photos album on ambient mode, other people on the same network could see my chromecast’s preview on their google home app > local devices. I don’t want my pr...

4Abdul by • Community Member
  • 595 Views
  • 1 replies
  • 0 kudos

I need help with the top picks

Hey there I need help there a cartoon I really hate with a passion that I already pressed the disliked button but yet it still getting reccomended to me on the top picks since I have Pluto tv on and I only want it to reccomended me adult channels not...

Chromecast with Google TV won't autoplay Netflix next episode

Hi Team,I've looked at this issue and the suggested options do not work for us. Since we are using the latest Chromecast with Google TV device we've noticed that Netflix won't autoplay to the next episode. It's important to mention that this issue on...

rhelering by • Community Member
  • 1668 Views
  • 2 replies
  • 1 kudos
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