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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26070 Views
  • 0 replies
  • 11 kudos

Resolved! High Pitched Weird Noise

Hi GuysI am experiencing extremely odd behaviour with my ChromecastSo it's a 3rd Gen unit plugged into a HDMI port on a basic AWA LCD non-smart TVI am using the TVs provided USB outlet to power the unitWhilst the unit is streaming it will suddenly st...

Brats79 by • Community Member
  • 2231 Views
  • 1 replies
  • 0 kudos

Google Chromecast TV needs reboot daily

Hello,I have recently bought a Google Chromecast TV and love the interface and speed compared to my old ‘smart tv’. However, every day i need to power-cycle the device because it starts with a black screen and the tv indicating ‘no signal’. I have tr...

JMsterdam by • Community Member
  • 1039 Views
  • 6 replies
  • 0 kudos

Resolved! Have Chromecast 4K Power On in Standby Mode?

Hi folks,My Chromecast 4K is connected to a receiver which is connected to a projector which in turn triggers a motor-powered screen. During normal operation, this works beautifully: Powering on my Chromecast powers on the receiver and projector (HDM...

doron by • Community Member
  • 658 Views
  • 1 replies
  • 0 kudos

Chromecast factory reset doesn't work

Google Chromecast with TV got stuck looking for updates so I tried to factory reset the device but had no joy. I tried the reset option from the on-screen menu and I also tried holding the device button down until it said was starting a factory reset...

makk509 by • Community Member
  • 1025 Views
  • 6 replies
  • 0 kudos

New Remote Not Pairing

I had a chromecast remote that does not work (or barley does). I cannot get my new remote to pair. (a) It does not automatically pair as I've been told after the batteries are put in. (b) It does not pair when I hold the back arrow and home button(s)...

Resolved! Wifi not connecting

I recently took my chromecast with me to stay at a hotel. I was able to use my primary phone as a Hotspot because the hotel wifi was public access thru sign in which Chromecast doesn't support. No issues until I returned and tried to reconnect to my ...

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