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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 386 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27326 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast with GTV doesn't advance to next segment

I have Chromecast with Google TV in my livingroom. When I'm watching a show like FBI within Paramount + when a commercial finishes, one would expect the program to continue into the next segment. It doesn't. It replays the previous segment. I then ne...

Harkawy by • Community Member
  • 924 Views
  • 4 replies
  • 0 kudos

Chromecast audio bricked

Chromecast audio bricked. No LEDs displayed. When you connect the power, the yellow LED gets bigger for a moment and then disappears.

gmsroka by • Community Member
  • 482 Views
  • 1 replies
  • 0 kudos

Chromecast w/ GTV not turning on

Using the Chromecast with Google TV remote, it turns on my TV and Soundbar but does not turn on the Chromecast. I have to unplug it and then plug it in. Only then does it turn on. I have to do this almost every day.

iambear by • Community Member
  • 586 Views
  • 2 replies
  • 0 kudos

Cant Add device to setup remote controller for TV in chromecast 4K

I have chromecast 4k and i have paired the remote successfully.I want to control My TV over the chromecast remote and for that I follow:settings- remotes and accessories - setup remote buttons- add device- TV when I select TV option in add device it ...

jeet9998 by • Community Member
  • 1098 Views
  • 5 replies
  • 3 kudos

Two different chromecasts

Please keep in mind use easily read understanding for my end thanks. I always had one chromecast in living room and it worked fine. I would open prime video or max or Netflix go to cast on top right pick living room and done. My son recently bought m...

ebev1234 by • Community Member
  • 319 Views
  • 0 replies
  • 0 kudos

Chromecast drops connection to TV

Hi,Around once every 30 minutes, my Chromecast drops its connection to my TV. The image goes black and audio cuts off. It always comes back in a couple of seconds, during which the stream has continued to play, meaning the Chromecast itself doesn't a...

VincentM3 by • Community Member
  • 619 Views
  • 1 replies
  • 0 kudos

Frame drops google tv 4K

Hi, I’m still seeing frame drops on 4K content on the Google TV 4K. I made a thread for this previously that we were getting responses from but those stopped. Firmware is up to date, doesn’t matter which app I’m using. No issues on the tv when not us...

Nord VPN login

Hello,I am abroad from my country and I have got nord VPN to watch contents from home.The VPN works perfectly on the phone and on, for example, fire stick on the TV in the other room.I have downloaded the nord vpn app in the chromecast, it installs c...

Chromecast screen

Hi All I have set up the dongle with my TV. I have large white letters going across the top of the screen that I can not get rid off HDMI Google Chrome.Any assistance welcomeThank you

ylsnanny by • Community Member
  • 391 Views
  • 1 replies
  • 0 kudos
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