Forum Posts

Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
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  • 16 replies
  • 6 kudos

Resolved! Need to disable Dolby Vision to get HDR playback in Youtube App

When playing Youtube videos on my CCwGTV4k that support HDR (including Dolby Vision) I do not get any form of HDR unless I disable Dolby Vision by selecting HDR in the Display Format Preference setting. When Dolby Vision is selected there, various HD...

brucent by Community Member
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  • 3 replies
  • 0 kudos

Chromecast 3rd gen issue

Hi, since yesterday l have been unable to connect to my chromecast using my phone (Samsung A53). I can go through setup ok, finding the device, entering the numbers, it says connected on my tv screen, however the last message l get on my phone is 'yo...

Natasha75 by Community Member
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  • 1 replies
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Chromecast stuck on landscape image

I was using my chromecast fine, casting youtube like normal when I casually disconnect my stream and instead of going to my slide show- chromecast put up a picture of a landscape. I thought maybe the chromecast had switch to a default but when I open...

Bingk by Community Member
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  • 1 replies
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Chromecast keeps restarting

Hello,I'm having problems with my Chromecast 2.gen where it seems to suddenly and frequently restart or crash.I've tried to restart it, reset to factory settings, delete the device and set it up again and change the power supply.But nothing seems to ...

Geir-K by Community Member
  • 1903 Views
  • 5 replies
  • 0 kudos

Third party Remote pairing problem

I have mi box 4k remote and now I went to use this remote with Chromecast 4k . Chromecast doesn't show the remote when I try to connect the remote. Please Help me to solve this issue

deepjyoti by Community Member
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  • 1 replies
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Chromecast appears twice in "cast to" dialog

As you can see the chromecast is listed twice.I left that home, uninstalled Home app and signed out from the device from accounts.google.com.So this is a local device (a device that does not belong to me and is listed because I am in the same wifi)Th...

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drgt by Community Member
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  • 7 replies
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Chromecast question ‘Are you still watching’?

On regular basis I am asked a pop up wuestion ‘Are you still watching’? if I respond yes nothing happens and pop up doesn’t disappear.if I ask no the channel closes down and I have to start again.why doesn’t responding yes work?thanks

Watching a show while browsing the guide

I have YouTube TV on Chromecast with Google TV: How do I use remote to access guide while watching a show? I want to be able to watch one show while scrolling teh guide. Also, how do I jump around teh guide if I am watching a local show and want to s...

Resolved! Chromecast 3rd gen. Guest Mode

At first I would like to express my disappointment for taking away this feature. I am not willing to give my wifi pass to my guests and that gave them the opportunity to cast to my Chromecast without entering my network. Why exactly did support cease...

drgt by Community Member
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  • 2 replies
  • 0 kudos

Google Chromecast ads

How Can I use Google Chromecast??? Every day I get lots of ads. YouTube or even other aps are full of stupid ads. They appear on the screen and I can't close them. They close after one minute. How to fix it ??? Google help !!! Or give my money back !...

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