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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1542 Views
  • 16 replies
  • 1 kudos

Pixel 9 fails to connect with my Chromecast

I have two TVs. The castingn on one works perfectly with my Pixel 9. The other with an HDMI Chromecast will not connect to my Pixel.All seems well. Home on the thePixel 9 shows the Chromecast, but says will not connect.I have been through every optio...

BionicJohn by • Community Member
  • 1799 Views
  • 5 replies
  • 0 kudos

Resolution formats

Hello,Would it be possible to add the following resolution formats onto the Google TV streamer 4K @ 60hz,59.94hz,50hz,30hz,29.97hz, 25hz, 23.98hz, 24hz, 23.98hz1080 @ 120hz, 119.88hz, 100hz, 60hz, 59.94hz, 50hz, 30hz, 29.97hz, 25hz, 23.98hz720 @ 60hz...

SatGuy by • Community Member
  • 332 Views
  • 1 replies
  • 0 kudos

Chromecast with Google TV random issues

We are facing below random repeated issues on the GTV devices and this is leading to multiple customer dissonances. GTV hangs while booting, no response even after the reboot. GTV shows factory reset window while bootingGTV disconnects from hidden SS...

Google TV streamer can’t find my TV for remote control

When trying to set up Google tv streamer so the remote can control power and volume on the TV my TV doesn’t appear on the very long list of TVs, does anyone know a compatible selection for a “**bleep** Smith GE6878”, another person had success using ...

Luckee by • Community Member
  • 1914 Views
  • 8 replies
  • 0 kudos

Chromecast problems?

Has the Chromecast stopped working again? I don't see the cast icon in the streaming apps, and in Google Home it says that the Chromecast is unavailable. I'd like to know if there's any known issue before I start troubleshooting. It was working as it...

bels by • Community Member
  • 572 Views
  • 2 replies
  • 0 kudos

Chromecast remote disconected?

Hi! My chromecast remote didnt work for maybe 4 months, and I read that a lot of people say that you should just buy a new one. But in my case, I changed the batteries and the remote was as good as new after! I just wanted people to try this first if...

Were can i find the Device key on the chromecast?

Hello people,I need some help.I installed an app (iboplayer) on my chromecast . To activate the app i need to inpute my mac adress and the device key on there website.Were can i find the device key.If i start the app it shows the mac adress but de de...

Redrum by • Community Member
  • 1088 Views
  • 3 replies
  • 0 kudos

Chromecast issue

Apologies for being kind of long, but I'll try to be succinct. I have looked through common troubleshooting, and nothing has helped so far, or does not seem to apply.We've had a Chromecast for a while, and it's always worked great. (I don't honestly ...

J-M-7 by • Community Member
  • 1155 Views
  • 3 replies
  • 0 kudos

Chromecast Ultra and Chromecast Audio

In the last week I've noticed that regardless of which device (Android or Chrome on Windows 10) I use to cast audio to a Chromecast device (Ultra or audio or Gen 2), Chromecast doesn't want to stream long audio files. For example from SoundCloud, whe...

Low Earbud Volume

When I use Bluetooth earbuds with my new 4k Streamer I have to nearly max out the audio to make what I am watching audible. Even at max volume the audio is at an "average" level. This is an issue with multiple brands of earbuds (Samsung, JBL, Bose, e...

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