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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25733 Views
  • 0 replies
  • 11 kudos

Google TV streamer transfer

Are you able to transfer settings, apps & everything else from Chromecast with Google TV to the brand new Google TV streamer?

Resolved! HDMI CEC Google media streamer problem

Loewe Bild 3.55 Oled. HDMI-cec turned on results in absolutely no sound. This means I can’t use the Google media streamer remote for my tv. This really makes me doubt the use of the google media streamer. I hope there will be a solution on short term...

Martin20 by • Community Member
  • 979 Views
  • 16 replies
  • 0 kudos

Resolved! Chromecast gen2 not working

My Chromecast gen 2 has stoped working.The lED lights up but nothing happends on the Televison. I´ve tried with a different TV set and another power unit.Is there anything more I can do?

cahi01 by • Community Member
  • 557 Views
  • 2 replies
  • 0 kudos

Black screen between scenes using google 4k streamer

TV and Setup:Philips 4K TV with up-to-date firmware.Certified high-speed HDMI cables.Strong Wi-Fi connection.TV picture processing disabled (game/sport mode).Problem Description:Intermittent black screen flashes and picture glitches during scene chan...

Local Devices

I have a device listed in Local Devices in the home app. I know that this means the device is on my network but hasnt been set up, and can't be deleted. However, I did set up the device already. The same device is set up, assigned to a room with a di...

Is Chrome Cast blocking adult sites?

I live in a state where adult sites such as Pornhub are blocked, so to access them I must use a VPN, which Google doesn't really like, but it works.Up until now, I've been able to use my VPN, go to one of those sites and cast something to one of our ...

jongleur by • Community Member
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  • 1 replies
  • 0 kudos

How do I make Youtube tv the default app on my Google streamer?

I want to use my Google 4k streamer for YouTube TV 95% of the time. I would like that to be the default app. As we've been using the device, the YouTube TV app has been movi g further and further to the right on the app list.I would just like to star...

Screen cast to TV from phone

Up until last weekend I had no problem with casting vids from sites. I like to do with screen cast so I can have subtitles. Now if I do it the screen will turn black for a second and then I get a popup saying casting has ended. It never started. I ha...

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