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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4555 Views
  • 16 replies
  • 6 kudos

Chromecast connects but can’t stream

My chromecast connects to my phone fine. I can open an app (Disney for example), hit cast and it pulls up the Disney Home Screen. When I go to select content it looks like it is going to stream but then it goes back to the Disney homepage and says se...

New 4K Chromecast - sound issues

Hi all, I’m new here. I’ve just bought the google chromecast with google tv 4K model. The picture works fine but have issues with sound. I have the Chromecast plugged into the tv and an optical cable running from tv to a Kenwood amp. Sound worked fin...

AJohnsy by • Community Member
  • 1009 Views
  • 3 replies
  • 0 kudos

Chromecast wifi

I need help reconnecting my chromecast and Google home to my new wifi. I’ve restarted everything I’ve gone through heaps of different settings following instructions online but it still comes up with ‘something went wrong’ after saying it’s connected...

Bll4k3y by • Community Member
  • 1671 Views
  • 6 replies
  • 0 kudos

Can’t connect

Tv and device both connected to the same WiFi but app says TV is Nov connected

Sizerbini by • Community Member
  • 1096 Views
  • 3 replies
  • 1 kudos

Chromecast volume resets too low

I have a Chromecast audio setup that includes two Google Nest screens. There are numerous chromecasts around the home plugged into a variety of speakers. My question is: Is there a way to make each device have a default audio volume? Every time I res...

yoteshowl by • Community Member
  • 3254 Views
  • 11 replies
  • 0 kudos

Chromecast keeps disconnecting from wifi

Bought a new Chromecast with 4K Dec 2022. It worked fine for about 4 months, then one day it disconnected from the wifi. It took several tries to get it back but then was good again. About 2 weeks later it happened again, same issue, we had to factor...

KEL2023 by • Community Member
  • 1151 Views
  • 3 replies
  • 1 kudos

Chromecast built in Eko Tv

I'm starting to get a little annoyed. I've tried everything from restarting my tv, to uninstalling and reinstalling Chromecast built-in app, to double checking my firmware. I felt as though I looked for every possible answer and I still don't underst...

Kodz by • Community Member
  • 1738 Views
  • 1 replies
  • 0 kudos

Bell TV has disappeared

Hi. I plugged in the Chromecast 4K to my Samsung TV today, and now I can't access my Bell TV channels. When I go to the original "source" selection I used to choose on the remote for Bell television, all I get is a blue screen that says "Arris" that ...

Paula5 by • Community Member
  • 1087 Views
  • 3 replies
  • 0 kudos

New Chromecast dongle on Android 9 Sony; yes/no

My Sony Android TV will not update past 9. Should I connect a new Chromecast 3rd Gen with 12? Is this just cosmetic difference or influences streaming quality?

Garnek by • Community Member
  • 1528 Views
  • 7 replies
  • 0 kudos
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