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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 402 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27351 Views
  • 0 replies
  • 12 kudos

Supported Brands

I’m looking to buy a Google TV Streamer, and I’ve came across a problem. I don’t really know if my tv manufacturer is supported a(for me to be able to control the tv with google’s remote (IR)) and I can’t find an article with the supported brands any...

YouTube login issues

A few days ago when I tried to access YouTube on my Google TV Streamer I was presented with the login screen but when I hit login a screen appears saying 'getting your profile ready' or something similar to that. Unfortunately after a few seconds it ...

Ragnar0k by Community Member
  • 864 Views
  • 2 replies
  • 1 kudos

Resolved! Chromecast with google TV no sound after Android 14 upgrade

After the upgrade, sound stopped from working. If I change HDMI mode on the TV and the HDMI/HDCP are renegociated, the sound works for a few seconds, then stops working again. After the sound stopped working, no audio on any app, youtube, netflix, or...

vani1 by Community Member
  • 2628 Views
  • 6 replies
  • 2 kudos

El Chromecast volvió a funcionar!!

Reinicienlo de vuelta quienes lo habían reiniciado y conectado con fecha anterior al 9 de marzo.Luego lo configuran usando el método de antes del 9 de marzo y se actualiza el software. Restablecen la fecha y hora actual y sale andando. Lo hice y func...

Elias_91 by Community Member
  • 2455 Views
  • 14 replies
  • 4 kudos

Resolved! Mi Chromecast con Google TV no tiene audio

Desde esta mañana no se escucha nada en ninguna aplicación de mi Chromecast con Google TV.Se ve todo perfectamente pero no se escucha nada: ni Twitch, ni YouTube, ni Netflix, ni Crunchyroll... nada, en ninguna aplicación hay sonido.He conseguido que ...

Aeolos by Community Member
  • 3213 Views
  • 10 replies
  • 0 kudos

Para los que habeis reseteado de fabrica una posible solucion

yo lo he reseteado de fabrica , pero no podia volver a configurarlo , para volver a configurar un dispositivo nuevo tienes que cambiar la fecha y la del movil a 8/3/2025, y asi te deja agregar el dispositivo pero sigue sin funcionar el envio , solo e...

Levon111 by Community Member
  • 1588 Views
  • 6 replies
  • 1 kudos

Solution for people who have factory reset

I leave a possible solution for people who factory reset their Chromecast, the solution that I used to be able to reconfigure the Chromecast was to change the date of the mobile, remove the time zone, disable everything and leave it in manual with th...

Levon111 by Community Member
  • 1008 Views
  • 6 replies
  • 3 kudos
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