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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25792 Views
  • 0 replies
  • 11 kudos

Chromecast and pandora

How can you change the "thumbprint" channel that plays automatically from pandora when using chromecast?

JiJi by Community Member
  • 630 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast SSL/TLS: Deprecated TLSv1.0 and TLSv1.1 Protocol Detection

Hi All,I've got both a Chromecast (with Google TV) and a Chromecast Audio device on my network and when I run a vulnerability scan on them I'm getting messages about them supporting older deprecated TLS versions. I believe both devices are running th...

yu210148 by Community Member
  • 1868 Views
  • 5 replies
  • 0 kudos

Chromecast guest mode

Morning,I cannot get guest mode to work on my Chromecast.I set it up using my iPhone and it casts correctly from it. Guest mode is switched on. I also have every app granted access to my local network.Then when I try to cast from my iPad - which has ...

robbadgie by Community Member
  • 4610 Views
  • 11 replies
  • 1 kudos

Resolved! Chromecast with Google TV VPN issues

All VPN apps like: PureVPN, Surfshark, Nord VPN... When i connect to any VPN the device does not change IP at all. It usually works after 15-20 tries. I am using this OS version: QTS1.210311.036.7814738

emgi2 by Community Member
  • 5340 Views
  • 7 replies
  • 0 kudos

Can’t connect since nbn

Hi,we can’t chromecast movies on Tv any more, possibly since NBN and new Telstra router (Australia) is there a local help number or chat ?

Bron1234 by Community Member
  • 854 Views
  • 3 replies
  • 0 kudos

Resolved! Setup of Chromecast Pin without using the APP

We have over 200 TCL Google Enabled TV's to setup and want to setup a PIN on the Chromecast so as to stop accidental casting over the network but would like to do this without registering the Google Home App to all devices.Appreciate any support.

Connecting

My phone and Chromecast are not connecting what do I do now

Resolved! Chromecast factory reset unavailable network

I have moved house and have a new network. I did not realise that I needed to factory reset the Chromecast whilst it was still connected to the previous network! How can I connect to my new network without a factory reset please?

Dee47 by Community Member
  • 1860 Views
  • 6 replies
  • 0 kudos
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