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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1784 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17949 Views
  • 0 replies
  • 7 kudos

Doorbell

Does my Nest doorbell have a battery that I need to replace ? I don't hear the doorbell ri g on my phone and the speaker doesn't work.

Fc02861 by Community Member
  • 1064 Views
  • 5 replies
  • 0 kudos

Doorbell peeling

Hi, my Google nest hello doorbell has started peeling. It is over a year old but looks very bad now with the top plastic layer peeling/cracking off. I am in the UK so little in terms of direct sunlight lol (it's in shaded area for most of the day) I ...

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KKaria by Community Member
  • 932 Views
  • 5 replies
  • 0 kudos

"Couldn't Turn On" activity zone

I have nest aware - fully paid. I am setting up a new nest (wired, indoor) camera and when I try to turn on an activity zone - it spins around thinking about it and eventually says "couldn't turn on".... Any help would be appreciated! I don't want no...

Kharma2001 by Community Member
  • 1124 Views
  • 3 replies
  • 1 kudos

Resolved! Connected Nest Yale Lock but receiving “offline” message

Finally got Nest Yale Lock paired with my phone and after changing the password, I’m getting “product is offline” message and can’t use new password. (Passwords MUST be changed frequently). Checked Nest Connect and shows online through tests. Removed...

Doorbell

Twice this week my entire history just randomly deleted. What’s going on?

MattEJ by Community Member
  • 2545 Views
  • 9 replies
  • 0 kudos

Resolved! shows AM/PM and 24 hours format clock ?

Hello,Im a new user of this nest doorbell battery and subscribed for a year but i can see that it shows both24 hours + am/pm clock under history in my ios app see below photohttps://ibb.co/f85qpWzHow can i change all to show 24 hour time format NOT a...

Peter20223 by Community Member
  • 7613 Views
  • 14 replies
  • 1 kudos

Outdoor nest cam charging slowly

Hi - my outdoor nestcam is only trickle charging, I’m using the original charger, this has happened each time I charge it, the device is relatively new. Any advice?

lgamack by Community Member
  • 715 Views
  • 3 replies
  • 0 kudos

Can't add second wireless doorbell

Our first wireless doorbell connects just fine. Trying to add a second one to the back of the house. The app says it can't connect to the the other doorbell and to get closer to the WiFi. I've done this and it still won't work.

WebGrrl by Community Member
  • 721 Views
  • 3 replies
  • 0 kudos
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