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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1712 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17858 Views
  • 0 replies
  • 7 kudos

How do you remove nest doorbell (battery)?

New style battery doorbell is too firmly attached to take off to recharge. Using the tool at the bottom as advised or the top as in a previous solution doesn’t work. Any more suggestions? Thank you.

Bjcooper38 by • Community Member
  • 13107 Views
  • 2 replies
  • 0 kudos

Google Nest Doorbell (Battery) Mounting Plate

The mounting plate that came with my doorbell is finicky, like the hole for the lock button on the doorbell itself is too small. How can I obtain a replacement metal mounting plate? I'd like to try a different one, rather than return the entire unit,...

Nest Cam disappeared from Google home

I have an indoor Google nest and I needed to move it so I unplugged it and moved it to a different location. Once I plugged it back in I noticed it was missing from the app. I tried to re-add the device in Google home, but it would not let me. It sai...

Tech967 by • Community Member
  • 1100 Views
  • 1 replies
  • 0 kudos

Nest Doorbell doesn't chime on iPhone

Hi there, we used to have an Amazon Ring, and whenever we were out of the house it would have a chime on our phone to let us know that someone had rung the doorbell (e.g. when a parcel was being delivered). We could then respond.We moved to the Nest ...

jacm86 by • Community Member
  • 7520 Views
  • 21 replies
  • 3 kudos

Remount doorbell prompt

My doorbell (battery) is installed, but it keeps prompting me to remount device to see live video. I have remounted doorbell several times, and no change.

Google Cameras suck Big Time

I purchased 5 cameras from Google and took Nest Aware account so I can see all my cameras online on ,my computer screen. Now NOTHING works! They do not record 24/7 as promised on my google app and they CAN NOT be see online. Please HELP. I can not al...

PeX by • Community Member
  • 4000 Views
  • 4 replies
  • 13 kudos

Home/Away Assist only works when I open the app.

I am at wits end. I have tried everything to get this to work I can be home sitting for an hour and the nest camera will still think I’m not here. But when I open the app it says “oh hey you’re home let’s turn off.” I have uninstalled the app, I have...

Kakennedy by • Community Member
  • 1250 Views
  • 4 replies
  • 0 kudos

Doorbell wifi connection

We just purchased a battery Nest doorbell. My partner was able to add it to both his iPhone and iPad. I cannot. When I “add device” it prepares, connects and then I get a message saying there was a problem, I have tried to do this at least 30 times, ...

Jute by • Community Member
  • 1101 Views
  • 4 replies
  • 0 kudos
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