Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest Doorbell Chime Issue

I’m having an issue where only one of the solenoids in my chime moves when the doorbell is pressed. Instead of getting a ding-dong, I just get a ding. I noticed this right after I installed the puck and I tested the old doorbell, when I removed the p...

Anti theft hex screw missing

My Hex screw is missing only the Hex key is present.

Replacement parts

I am missing the base plate and release tool. How do I order replacement parts? Not finding any place where I can get them, Thanks!!

New Nest Cam only blinks yellow when connected to a USB port

Just received my replacement Nest Cam for my Drop Cam. Plugged the new one into a USB port on my PC and it blinks yellow. Plugged it into every USB port on the PC and only will blink yellow. Hard to believe that none of my USB ports have enough power...

Doorbell won’t chime

Door bell will not ring chime

Nest hello doorbell (wired, 1st gen) does not ring outside.

The doorbell is more than 5 years old. It does not ring outside anymore. If pressed multiple times, it will ring the indoor chime but still does not ring outside.In the afternoons, the doorbell faces direct sunlight. Any way to check and fix it? high...

Nest Cam Battery Won't Charge When Plugged In

Whenever my camera dies I dismount it and plug it into the provided charging cable. Whether I use the power brick provided or another usb power source, sometimes the camera will not start to charge. It won't do anything. It just says "device offline ...

Resolved! Google Nest Cam (2nd Gen) not showing up in Nest App

Google discontinued support for my Dropcam and sent me a new Google Nest Cam (2nd Generation). After setting it up in Google Home, the camera is not showing up in the Nest App. I've tried to add it through the Nest App but it just forwards me to the ...

Nest Doorbell (battery) won't connect during setup

Hi, I bought a Nest Doorbell (battery) but the setup just won't work. In the app, I follow the instructions up to the point where the app tries to connect to the doorbell. It is fully charged, plugged in, and the light is blinking blue. However, it d...

QR code says not compatible

Trying ro set up nest doorbell and when I scan QR code comes up with an error message that says not compatible. How do I continue set up?

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Nest Doorbell Chime Issue

Anti theft hex screw missing

Replacement parts

New Nest Cam only blinks yellow when connected to a USB port

Doorbell won’t chime

Nest hello doorbell (wired, 1st gen) does not ring outside.

Nest Cam Battery Won't Charge When Plugged In

Resolved! Google Nest Cam (2nd Gen) not showing up in Nest App

Nest Doorbell (battery) won't connect during setup

QR code says not compatible

Serial number and cam code has partially rubbed of...

Problems installing additional camera to Google Ho...

No email notifications available on Google Home ca...

Where is Google Home Roadmap?

Need replacement part

Trying to Set Up Nest Cam (battery)

REST or other API to download Nest videos?

Nest Door Bell

Notification Delay

Can't create Nest account or use Google Home with ...