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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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Nest Doorbell has never engaged the chime properly.

I have had my Nest Doorbell for sometime. I have never been able to get it to engage the chime properly. I have called nest Support 6-8 times and they have been worthless. I also have the Nest Thermostat. The thermostat and the camera on the doorbell...

housegd by • Community Member
  • 1157 Views
  • 10 replies
  • 0 kudos

Did not pick up person

We just reviewed the Nest camera video and noticed it didn't pick up a person who clearly walked in the field of view of the camera. There were zero indications of a person or even motion on the log and the camera did not identify a person or motion....

Try Moving closer to your Nest Doorbell (battery)

I had to change my router settings temporarily, and upon changing them back the Nest wireless doorbell would not connect.Attempted the steps from previous threads and other advice I've seen around -Factory resettingConnecting with a different guest h...

camera not connecting to wifi after new router

I have read all of the previous posts on this subject and can choose 2.4Ghz for my camera. However, I can not change network name and password in the Nest app. You have to have the code from the camera to be able to do that. When our camera was insta...

Marjorie by • Community Member
  • 629 Views
  • 4 replies
  • 0 kudos

Bell not ringing on phone etc

I have a battery doorbell mounted on an outside gate, The camera works fine but the bell rings when pushed but I cannot hear it or get notifications that it has been pushed on my phone or the screen on my hub, so it defeats the object of having it, p...

Lyndybee by • Community Member
  • 2440 Views
  • 18 replies
  • 0 kudos

Presence sensing on iPhones, cannot set Background App Refresh

I am trying to set up Home and Away routine with my new Nest Indoor camera (wired). Even though location access is set to always on, it keeps telling me to turn on Background App Refresh, but it is greyed out in settings on my phone and other iPhones...

Gdad by • Community Member
  • 1714 Views
  • 2 replies
  • 0 kudos

Wifi reception between Nest camera and google mesh hub

My 2 Google Nest cameras are assigned directly to my Google Mesh Hub (which is tied to my Xfinity modem). Recently, one camera, the farthest from the Mesh Hub, has been dropping. The Hub and the camera cannot be moved closer. I have Mesh Points that ...

jgat by • Community Member
  • 656 Views
  • 4 replies
  • 0 kudos

Battery Doorbell does not mount onto plate.

This is ridiculous!! I cannot mount the doorbell back onto its plate after charging the doorbell camera. This is unacceptable. This camera was not cheap and of course its past warranty so I'm sure Google won't do a thing about it! Shameful!!!!

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