New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Camera (battery) won't connect to wifi
I recently bought a suite of Google Home products. My outdoor Google Nest camera (battery) won't connect to wifi. I have gon through the set up numerous times, charged (and recharged) the device, brought it closer to the router - everything under the...
Nest Hello Doorbell Cracked
Doorbell cracked. Haven’t had it that long. Can I get a replacement ??
Flood light cam in not compatible with my other nest products
This is so dumb. i have several nest cams that i can quickly access from my phone or computer....but now i have to use a completely different app that operates differently to see my flood light cam. Come on google, stop complicating my life and tryin...
Resolved! Bought new house, wired doorbell still connected to previous owner's account
Bought a new house, the wired doorbell says it's connected to another account (the previous owner.) Google's solution (which isn't a solution) is to ask the previous owner to release the doorbell. They haven't. Resetting the device does not solve thi...
Resolved! removing nest camera from app
If I remove a camera from my app does all the video history get deleted?
Dropcases Nest Cam & Dropcam Pro Case Outdoor Enclosure, 3.9 by 2.1-Inches, Black
In the UK and looking for an outdoor enclosure like this. I have one already form some time back and need another. Ridiculous the current ones on offer protect the camera BUT don't deter anyone touching it and changing its direction so are useless!! ...
nest doorbell wired will not connect to my google account
This is a wired issue, there is no wired label.Setting up my nest wired doorbell. When I use my ID, it errors and give a network error. So I created a completely new google account (for testing Purposes) and it connected right away. So I know that th...
Resolved! Indoor Nest Cam (gen2) will not finish setting up
Hi I have the same problem as others had in December 2021, but this thread is now locked. I have multiple devices connected (thermostat, mini speaker) including a doorbell. Contacted Google support tried everything suggested and a factory reset of th...
Floodlight will not connect
I have spent in total 1400 to have electrician run the correct cabling, install the camera, and on the camera itself yet it does not connect. I have contacted support multiple times but the only possible reason it may be giving me the error code is b...
Replacement Magnetic Mount
I recently lost the entire magnetic mount housing for my out door nest camera. Is it possible to purchase a replacement part?
Sign In to vote
