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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 369 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16210 Views
  • 0 replies
  • 6 kudos

Nest Doorbell power issue

My (wired) Nest Doorbell (about three years old) went offline last night shortly after a visitor rang. It wasn't lighting up so this morning I took it off the wall. We checked to make sure the wires still had power, and they do, both at the transform...

jkready by Community Member
  • 1426 Views
  • 9 replies
  • 0 kudos

Nest Aware subscription(s)

I cannot create a Nest Aware account because my name was misspelled when I entered it into a new account. I now get message "Only misspelled name can buy subscription for this home." How do I correct that so I can add 4 cams to a different or new Nes...

norbrya by Community Member
  • 1056 Views
  • 5 replies
  • 0 kudos

Audible alerts when people are seen

This morning we had an incident, at 4am, where one of our cars was broken in to on the driveway. The camera detected the people and recorded the incident, but it would have been great to get woken up when unusual activity like this happens. Does anyo...

Doorbell video history

How can I get my doorbell history it only saves one day or has someone else possibly have access??

Rach2 by Community Member
  • 756 Views
  • 5 replies
  • 0 kudos

Doorbell Camera Lens is Peeling

Hello,My Doorbell camera’s lens coating and peeling badly. I want to know what can be done to fix this issue. I have a tons of nest products at home so it was only natural for me to have the doorbell camera. I am disappointed that my camera looks lik...

Google nest wireless camera can't find wifi network

Hi, we just purchased the google nest wireless cameras and in setup through the google home app our Wifi network isn't being found. My phone being used for setup is on the wifi network, and we have tried all the standard troubleshooting ie. Moving cl...

Crofty by Community Member
  • 1526 Views
  • 7 replies
  • 0 kudos

Doorbell Gen 2 disable always on white ring

Have a Gen 2 wired doorbell, on first setup and use, without motion or doorbell press the steady state of the white led ring is off. After a first power cycle of the doorbell the white ring stays on always and will flash for motion and spin for doorb...

xdsstw by Community Member
  • 2473 Views
  • 3 replies
  • 0 kudos

Constant monitori g of outdoor camera over hub max

I just had two outdoor cameras installed and monitor them using a hub max. I can stream my backyard camera continously with no issues for hours at a time. My front yard camera will only stream for about 3 hours before the hub max ends the streaming a...

Jzelrick by Community Member
  • 1047 Views
  • 7 replies
  • 0 kudos

Doorbell Button Stuck?

My Gen 1 doorbell button does not seem to be working. I have checked the wiring inside by the mechanical chime, and wiring at the doorbell itself. When going through troubleshooting steps, I was not able to complete a factory reset because the doorbe...

cab13am by Community Member
  • 2130 Views
  • 9 replies
  • 0 kudos
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