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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11592 Views
  • 0 replies
  • 8 kudos

Chromecast google tv - factory reset

HelloBrand new device. At startup I got to the point where I couldn't connect to WiFi (maybe due 2,4Ghz). AFter that I wanted to perform factory reset from the device. Led status: solid white for 15s, dark for 1s, orange for 5s and so on, so onProble...

bartek7 by Community Member
  • 6347 Views
  • 12 replies
  • 0 kudos

Connecting to Hotel TV that already has chromecast

I am in a hotel a room and on the TV guide there is the option to connect to the TV using Chromecast. I click on it and screen goes to the typical Chromecast landing page of a beautiful random picture. I proceed to my Google home application and when...

Resolved! YouTube Premium menu on both our Chromecast and Roku suddenly only shows "Search" and "Home" choices

Sometime this evening, when we open the YouTube Premium app on Chromecast (and also our other TV w/Roku), we only see YouTube app menu choices for "Search" and "home" - prior to this we saw choices for our favorite subscribed channels, YouTube music,...

Resolved! Chromebook not casting

I've had my Chromebook since 2020 I think, and I'm not sure what kind it is, but this year it just started not being able to cast. It says "Looking for devices" but it never loads. All of the other devices in my home work when trying to cast, except ...

Screenshot 2022-10-06 3.32.07 PM.png

Resolved! Some voice commands on remote are heard but not completed

My setup was working well. Out of nowhere, when I issue a command, "Open Paramount+ on bedroom TV", it is repeated and displayed on screen, but nothing happens. When I issue the same command on my Pixel 6 Pro with Google Home, it isn't displayed on m...

markdoc by Community Member
  • 1505 Views
  • 21 replies
  • 0 kudos

Spectrum app

I can stream Netflix to my tv with a Chromecast device but cannot stream from Spectrum App to the same tv

DebDarlin by Community Member
  • 292 Views
  • 4 replies
  • 0 kudos

Resolved! Remote Pairing Incomplete

Tried all solutions listed in forum. Chromecast Remote with voice begins pairing, MAC address is found, but the search never completes. Buttons for TV control work (volume, source, power on non-smart Samsung) but remote cannot control Google TV.

delores by Community Member
  • 460 Views
  • 3 replies
  • 0 kudos
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