cancel
Showing results for 
Search instead for 
Did you mean: 
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11563 Views
  • 0 replies
  • 8 kudos

Chromecast is not connecting

While I am connecting from home app.it is showing."Couldn't communicate with your Chromecast"And in the TV  it is showing like this. But my wifi is working with all other appliances

16557406448388203988247417533070.jpg
Ritwik by Community Member
  • 322 Views
  • 3 replies
  • 0 kudos

Resolved! Moved house. Can't figure out how to set up Chromecast.

Am I doing something wrong here, missing a step, doing things in the wrong sequence?I moved home four days ago. At my previous address the Wi-Fi was named “VM97….something”I have connected my phone to my new Wi-Fi named “BTHub….”I plugged in my Chrom...

Pat67 by Community Member
  • 2754 Views
  • 6 replies
  • 1 kudos

Chromecast not connecting

Hi i recently got a new modem and have tried to reset my chromecast i get as far as being connected then it comes up with couldnt communicate with chromecast i have tried everything to get it working but to no avail

Rentals from Google Play Won't Play - Second Post

Hi!I posted this question a while back and the only responses I got was from others who are having the same issue. A "Community Specialist" decided to close the post instead of offering assistance. Maybe this forum isn't used to assist customers?Here...

MurphME by Community Member
  • 268 Views
  • 3 replies
  • 0 kudos

New Chromecast missing equalizer

I have a gem 3 Chromecast.I am using it to stream YouTube music to a receiver to two speakers.When I go into settings audio it is missing the equalizer.Anyone know why?

lardo5150 by Community Member
  • 586 Views
  • 4 replies
  • 0 kudos

Cant stream wyze cameras to chromecast

It says cannot communicate with wyze Home. I looked in Google hone and it's connected . I tried reconnecting it and the same thing . My one old camera by itself that is not wyze works great . Can someone explain ?

Problem displaying content on the home screen (chromecast 4)

Hello. I bought a new chromecast 4 and after configuring everything is fine, but the main screen of some applications does not display the content recommended, e.g. prime video.the video shows what's going onI will add that I did a device reset, I re...

yumept by Community Member
  • 287 Views
  • 3 replies
  • 0 kudos

Chromecast ultra keeps disconnecting off Wi-Fi daily

I seem to do a daily unplug and replug of my Ultra ive performed a factory reset router is 5 feet away love to hear some solutions as this is becoming a pain as it’s plugged in behind thanks much !!matt

mznmatt by Community Member
  • 743 Views
  • 13 replies
  • 0 kudos

Resolved! Chromecast not seeing my laptop

Hi,I had Chromecast reading from my laptop to the TV for years... until this morning. Numerous times today, I have reset the chromecast, unplugged & replugged the chromecast to the power. the chromecast appears on my TV but not on my laptop. I am usi...

EJC by Community Member
  • 451 Views
  • 2 replies
  • 0 kudos
to vote