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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

Resolved! No connection to ZyXEL AX7501-B0 with Chromecast Ultra

HelloI'm trying to connect my two Chromecast Ultra devices to my ZyXEL AX7501-B0 WiFi router. It just doesn't connect… I did factory resets of the Chromecasts and also the ZyXEL WiFi router. After that, I started the Google Home app on my Android pho...

alexs77 by Community Member
  • 3 replies
  • 0 kudos

Pixel Buds Work in Some Apps on Google TV but Not Others

The new google tv allows you to use your Bluetooth pixel buds to listen to shows without disturbing others in the house. I have found however, that they were working at first with all shows no matter the app and now they only work in some apps. They ...

STC67 by Community Member
  • 8 replies
  • 2 kudos

3rd party app

My chromcast restarts as soon as i login to ministra player what can be to make it work

Jeevan by Community Member
  • 3 replies
  • 0 kudos

Google Home Issues

I have been an avid Google product user since 2016. I've owned my Google Home Mini since then and my Chromecast since 2019. I tried setting up my Mini in my new office, but received the prompt "Could not connect to your Home Mini." No offered solutio...

hajuen by Community Member
  • 3 replies
  • 0 kudos

YouTube app plays immediately on start

Hello, nearly every time I start the YT app on the CCWGTV the last video or a recent video begins playing from the beginning. How do I fix this?

Adam by Community Member
  • 4 replies
  • 0 kudos

Resolved! Chromecast turns off by itself

My brand new Chromecast turns off consistently within 15 minutes of turning it on. Very annoying. Using an LG 50 inch flatscreen. Any suggestions to eliminate this issue would be greatly appreciated.

sthomas284 by Community Member
  • 5 replies
  • 3 kudos

Cromecast not working properly

My crome cast is disconnecting again and again it was working perfectly fine before.I have done Reboot , factory rest. Bt no use still facing same issue

Nitz by Community Member
  • 5 replies
  • 0 kudos

Use google nest mini and a chromecast 4 with google TV

I'm thinking about buying a google nest mini and a chromecast 4 with google TV.However I already have a 4k monitor, without speakers, which I will use with Chromecast, I can do disney+, prime video, youtube... have the sound reproduced by Google Nest...

Resolved! Set my bluetooth speaker by default

Dear tech support, I got a google chromecast anthracite and I want to play my video with my speaker bluetooth by default.I know I can make that feature work, but I am not sure I can with that version. Thank you for answering me

AndreF by Community Member
  • 4 replies
  • 0 kudos
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