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Nest Thermostats

Blog Posts

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Prepping for a cleaner heating season Read more

Featured Posts

Home/Away Assist, returning home always stuck in eco mode Read more

Forum Posts

H71 Error, Help!

Hey folks, I have the 3rd generation Nest thermostat, I’ve had it since January 2020, it’s been working fine until this weekend, the thermostat keeps losing its connection to the heat link giving me the H71 error.When this happens some times it recon...

RyanDavies by Community Member
  • 1077 Views
  • 11 replies
  • 0 kudos

Heatlink failing to connect

After doing a factory reset I cannot get the Heatlink to connect to the Thermostat - have followed all the instructions - resetting the Heatlink, moving the Thermostat closer to the Heatlink, and re-entered the location, etc data over and over again....

RDV13 by Community Member
  • 170 Views
  • 4 replies
  • 0 kudos

Nest thermostat

Nest thermostat— I have the following wires on my current thermostat: C, R/C, W/E, W/2, G, Y. How do they tie into the Nest thermostat that has room for the following: Y, C, W, G, R, OB.

Kbe523 by Community Member
  • 272 Views
  • 0 replies
  • 0 kudos

Nest E thermostat blank screen

My nest E thermostat is not responding to anything I do. Almost like it's got no power. This is the second one as the 1st was replaced under warranty due to connectivity issues to the WiFi. Only been installed for 2 months. Please help.

Nickw by Community Member
  • 109 Views
  • 0 replies
  • 0 kudos

Wiring my nest thermostat.

I have one red wire that had no jumper. Which location on the nest do I use, the RC or the RH? I also hace one BLUE wire and one BROWN wire. I only have one location on the nest labeled OB. What do I do?

Mitch by Community Member
  • 182 Views
  • 2 replies
  • 0 kudos

WiFi Network Error W5

Been having the W5 error message for months now. Gone through the troubleshooting and reset multiple times with no success and there seems to be no way to contact customer support. Please help. Thank you

JK2 by Community Member
  • 387 Views
  • 3 replies
  • 0 kudos