Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Google nest thermostat dead screen
It’s almost two years old. It was working 5hrs ago. The app states offline and the screen is completely blank. Batteries were changed and the screen is still blank
Alternative Heat trigger realistic number Canada -25c
Hi, I just installed a high efficiency cold climate heat pump. I live in Canada. My heat pump is the primary heat with an electric resistance back up. The heat pump is 90% efficient at -15c and works until -30c. I would love to find a way to modify t...
Nest Thermostat (basic)….how do I delete custom temperature presets?
I made some custom temperature presets that I now want to delete. Does anyone have info on how to do this? I know I can delete the schedule, but I want to delete the custom presets if possible. Thanks.
Power Connector Link Broken
I am trying to redeem my free power connector, however the link provided is a broken link:https://nest.com/widget/install-guide/free-pavilion-redemptionthis link gives a 404 error. How do I redeem for my power connector as the thermostat is unusable ...
Google nest thermostat
Hi I have a house that has an existing google nest thermostat. When I tried to adjust it it went to a screen that says continue on Google home app. When I try to add it to me home app it says that I have to contact the owner. This is impossible I don...
E79 Wiring Troubleshooting
Hello All, I followed the instructions provided by @Markjosephp (thanks so much) and the device is connected, it is able to control the heating and cooling. But, it'll give the message included in the image and then it'll say something to the effect ...
Nest not clicking,
Hi my nest 2 is lit up but the outwr circle will not click on any topic or change temp
My Nest Thermostat continues to run even though the desired temperature has been achieved.
My home is new construction, insulated windows and roof, new HVAC system. I purchased the Google Nest Thermostat in 2022 and noticed that the HVAC system runs continuously even though the desired temperature has been achieved. Additionally, it takes ...
Will a jumper work work with nest (W1/OB
Will I be able to use a jumper for W1/OB?or is my system not compatible
Nest sends it changed to App, but Nest isn't listening to Ap
I have a new network with a Firewall. Nest is connected to network and the app. When I change the temp at Nest, the changes show on the app. when I change temp at the app, it doesn't go through. There are about 50 firewall settings that are blocking ...
