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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4684 Views
  • 0 replies
  • 5 kudos

Fan blowing constantly

The thermostat will not stop blowing. Always running. Chatted with support and had me contact on-site tech for diagnostic. Don’t want to pay for diagnostic until I can determine if I need to replace unit. Only 2 year old and been working fine until n...

Cedg97 by Community Member
  • 247 Views
  • 3 replies
  • 0 kudos

Compatibility

Checking compatibility, as the website suggested this. 

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Resolved! How do i get my Nest to work on my new phone

I got a new phone, my Nest app is migrated. When I try to open the Nest app, it asked to scan the QR code from the back of the thermostat(3rd gen), which I did, but it is asking for a number from the display of my thermostat(Settings --> Nest App), b...

Honeywell bdr91to Nest E

I currently have a Honeywell Bdr91 thermostat and I bought a new Nest E thermostat and I don't know how to connect the cables.

Akanamis by Community Member
  • 499 Views
  • 10 replies
  • 0 kudos

Google Nest and Smart TRV support

With all the energy crisis going a head in UK and rest of the world and energy carbon footprint reduction efforts going around; I wanted to act and get a more fine granular Google Nest thermostat control at around my house. With the addition of tado ...

bergun75 by Community Member
  • 227 Views
  • 0 replies
  • 0 kudos

Nest Thermostat not turning on heating

Our Nest Thermostat isn't turning on the heating, but it's working fine with turning the hot water on, it's showing orange on the app and thermostat and when I turn the manual control on it doesn't work either. Everything was working fine yesterday. ...

AnneP by Community Member
  • 170 Views
  • 1 replies
  • 0 kudos

Nest thermostat install error

Trying to reinstall my Nest Smart Learning Thermostat and I can't add it to Google Home. I get the following error when I try to scan the QR code : Error! Unable to start device pairing. Configuration not available. Then I tried to add it by skipping...

JoenaV by Community Member
  • 1236 Views
  • 4 replies
  • 0 kudos

Radiators not working

My radiators downstairs are not working,upstairs working perfectly fine. Could someone help please.

Sb18 by Community Member
  • 196 Views
  • 3 replies
  • 0 kudos

Nest Heat Link not resetting / continuous yellow light

We recently put he heating on after it being off for the summer and for a few days everything was working fine. But this morning I noticed an error message on the Nest control thermostat saying it couldn't connect to the heat link. There is a continu...

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