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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4639 Views
  • 0 replies
  • 5 kudos

Nest Thermostat not turning on heating

Our Nest Thermostat isn't turning on the heating, but it's working fine with turning the hot water on, it's showing orange on the app and thermostat and when I turn the manual control on it doesn't work either. Everything was working fine yesterday. ...

AnneP by • Community Member
  • 168 Views
  • 1 replies
  • 0 kudos

Nest thermostat install error

Trying to reinstall my Nest Smart Learning Thermostat and I can't add it to Google Home. I get the following error when I try to scan the QR code : Error! Unable to start device pairing. Configuration not available. Then I tried to add it by skipping...

JoenaV by • Community Member
  • 1233 Views
  • 4 replies
  • 0 kudos

Radiators not working

My radiators downstairs are not working,upstairs working perfectly fine. Could someone help please.

Sb18 by • Community Member
  • 194 Views
  • 3 replies
  • 0 kudos

Nest Heat Link not resetting / continuous yellow light

We recently put he heating on after it being off for the summer and for a few days everything was working fine. But this morning I noticed an error message on the Nest control thermostat saying it couldn't connect to the heat link. There is a continu...

Resolved! Google support never helpful

The google support staff does not help. I’ve had the run around for almost a year now and still can’t get help. Google is a terrible company.

Neat thermostat screen frozen and won’t reset

Hi everyone,Our Nest thermostat was u plugged for a while so this may be a power issue, but I have had it charging on the base for a couple of days and even tried a different charger cable straight into the back of the thermostat for a few hours now....

SLH by • Community Member
  • 272 Views
  • 4 replies
  • 0 kudos

Nest thermostat boost function

I know people have posted about this before but it is clearly a much-requested feature so I thought I'd start a new thread to hopefully appeal to the Nest team anew to take this seriously. Many people would like more control of their thermostats as t...

Docharty by • Community Member
  • 260 Views
  • 1 replies
  • 2 kudos

Nest learning stat.

I have an existing 6 wire stat that works my ac and heat. I replaced it with a nest learning stat but it doesn’t work. Either I get heat only function or fan never ac. Existing stat has the following:W2 white wireG green wireW orange wireC blue wireY...

gsgre2000 by • Community Member
  • 189 Views
  • 3 replies
  • 0 kudos

Moving and leaving my nest thermostat

Hello. I am moving and leaving my best thermostat for the new owners. If I factory reset the thermostat will it still work as a normal thermostat?

kelle18 by • Community Member
  • 2879 Views
  • 6 replies
  • 0 kudos

nest thermostat life of support

kinda of mad it seems that Google does not offer support for there products for very long I bought nest thermostat. havnt had it a year and they don't offer any more updates for it already 6.2.27 seems to be it on updates checked chat which was worth...

Steve12 by • Community Member
  • 354 Views
  • 5 replies
  • 0 kudos
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