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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22035 Views
  • 0 replies
  • 6 kudos

Deleted from App

I deleted several thermostats from my nest app. However, unknown to me the devices had the PIN lock activated. I do not have the PIN. I have tried to reload them back into my App so I can unlock them through App, but the device won't let me do this !...

MS1966 by • Community Member
  • 926 Views
  • 6 replies
  • 0 kudos

Nest thermostat 3rd generation

Hi, I have just started to try and set up my nest thermostat 3rd generation and accidentally pressed German as the language. Im stuck as I can’t access setting to reset the language. Can anyone help me please?

Need technical info.plist file

My Thermostat is locked & I do not have the Nest app. We changed our home internet & now do not have access to previous wifi. Read on the form that using technical info.plist file we can unlock using laptop.

Praths84 by • Community Member
  • 1624 Views
  • 5 replies
  • 0 kudos

Replacing thermostat due to fire damage

I had a fire on the floor where one of my nest thermostats were. They threw it away with the wall tear down. How do I get a replacement thermostat? Do I have to buy a new one just for that floor? I have 4 floors

Travy by • Community Member
  • 644 Views
  • 4 replies
  • 1 kudos

Nest temp sensor not working or connecting

I had a working sensor in my house until about 8 months ago. I have tried to replace the battery a few times, but he sensor still said it would not connect. The sensor was removed from the account and I am trying to reconnect it. I have yet to get a ...

cook129 by • Community Member
  • 7806 Views
  • 28 replies
  • 2 kudos

C-wire heating but not cooling

I installed the nest before winter and had no issues with the connectivity which included C-wire. When I attempted to turn cooling on I kept getting a power disconnect/ wifi disconnected status. A/C would restart wait 2 mins and do the same thing. I ...

Tman518 by • Community Member
  • 889 Views
  • 5 replies
  • 1 kudos

AC wiring does not work

Hello. I am desperate for help here and have scoured the internet for answers. I have a 3rd gen Nest learning thermostat. The system is baseboard hot water for heat, and a separate ducted AC. The wires connected to the old thermostat were R and W for...

VTRick81 by • Community Member
  • 917 Views
  • 5 replies
  • 0 kudos

A/c mode not available

Hi, we're trying to turn on the a/c but the cooling mode is not available on the app or on the thermostat itself, only heat is available to select. Any help would be appreciated.

ShanG by • Community Member
  • 724 Views
  • 4 replies
  • 0 kudos

Web won't properly access NEST thermostat via browser

Thermostat will not appear on Nest Home web page. It is a hassle to only access via app. It used to appear on web page but now it does not except for the away functions which are accessible in the account settings. FIX THE BUGSDeleted thermostat and ...

Nest123 by • Community Member
  • 735 Views
  • 3 replies
  • 0 kudos

Anticipating problems with Nest Migration to Google Account

I have read the notices and the steps for migration seem simple ... but:1) I see multiple messages on the forums indicating problems various users are having with migration. It seems that there are too many unanswered questions.2) We have spent a fai...

VTallman by • Community Member
  • 608 Views
  • 4 replies
  • 0 kudos
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