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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat link isn’t working h71
Hi my heat link working. It’s saying h71 on it. I have tried all the troubleshooting and I have had a Electrion out and there is power to the heat link. The light isn’t coming on. It seams to be a faulty unit. I have it just under 18 months. Can some...
Quit working
After 4 years Nest Learning Thermostat quit working. No display, blinking red light or low power/recharge battery on app. Took Nest from upstairs unit and hooked up downstairs and it worked fine. Took Nest from downstairs (bad Nest) hooked up upstair...
How can I add my original Nest to Google Home without a QR code or 6 digit code on the back?
How can I add my original Nest to Google Home without a QR code or 6 digit code on the back?I've checked the back of the unit and there is no 6 digit code or QR code. I do have the S/N #.
Fan won't turn off, all wiring is set correctly, fan set to auto
I have the basic Google Nest, running low voltage 18/5 color coded/matched wires from furnace to thermostat, R, C, Y (Y/Y2 on furnace), G, W, reading as 'connected' on nest, matched 1 to 1 with labeling on furnace. No *OB on furnace, *OB 'empty' on N...
How to start Nest initial settings over again
I made some errors in setting up the Next thermostat. Namely, not knowing how to move among the choices (rotating ring). How do I start over, i.e., how do I reset the thermostat to its out-of-box settings and program it right? Thanks!
New thermostat, app wont work
I have installed my thermostat, it works manually however the app and thermostat are not working therefore making it pointless having the option, I have attached the errors I’m getting. Has anyone had similar? Customer services are unable to help m...
Nest Thermostat shows wire slots empty or not detected.
I Installed the Nest thermostat for heating, during the summer, with 2 wires (R and W). For months, the display worked properly when I walked by, I could read the room temperature, etc. This week, the thermo attepmted to use the heat for the first ti...
[Product Request] thermostat without any thermostat connection
So here’s an interesting request… I’m setting up an air conditioning system and I want to have physical control for them. Something just like the nest thermostat. But, I don’t need it to connect to any device. I just need to to be a nest device, with...
heat not consistently coming on; app says the heat is on
3rd Gen Nest Learning ThermostatThe problem started 4 or 5 days ago. My heat does not seem to be coming on and staying on consistently. Often the app will show the heat as being on (orange background) but the heat will not actually be on and the temp...
Agree-terrible customer service
multiple emails, chats, phone calls for nothing. no resolution no help no solution. too much time wasted waiting and inquiring and chatting and emailing; just get run around and again no help.
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