Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Two Nest Thermostats same house
I have two nest thermostats that are on different "Home" networks for some reason. Is there a way to combine them so I do not have one "Home" network with all of my cameras and one thermostat, and another "Home" network with one thermostat? Thank you...
Use Nest as Traditional Timer & Thermostat
Hi,I have a holiday let which is occupied about 50% of the time. Up till now I had a traditional timer & thermostat.The timer never changed and the thermostat would be varied by guests / cleaners. The only problem was me (hundreds of miles away) know...
Nest thermostat disconnected on accident but shows 14 hours of heating
We had a decorator over and he must have accidentally pulled the nest thermostat out of the connection on the wall. I didn’t realise until the next day as the house felt cold. Once I pushed it back in the history is saying 14 hours of heating, surely...
Setting up temperatures for night time and daytime.
Trying to set temperatures for nighttime and daytime.
M20 & M22 errors after internet reset
System worked fine for a month and a half, however it stopped working and started only working under emergency heat after that and now because it's time for air conditioning it doesn't work at all for air conditioning.
Neat thermostat compatibility issue
my old Samsung thermostat only had an R and a C wire. I could not get confirmation through Google websites until I try to add through Google Home. Now it tells me I need a Y and a W wire. Is this in fact correct?
High power readings
my power readings for my nest thermostat seem very high. I do not have a c wire installed. I have Y-G-R-W. The picture is when the unit is on. Similar readings when it is off. I also hear a clicking noise when I am close to the thermostat and it’s r...
Using two thermostats
Silly question but can I have two thermostats in my home if I haven’t got a zoned area. I’m guessing not
Heat Pump cooling test works, Thermostat Cooling mode does not??
When I do the heat pump cooling TEST…my heat pump kicks on and starts cooling. After I exit out of the test, I turned my cooling mode on the Thermostat on and the heat pump does not kick on. Any help on this matter would be greatly appreciated!! If y...
Nest Learning Thermostat no longer cools with heath pump (no voltage to O/B)
Tried switching the heat pump to cool for the first time this season to find that the Nest thermostat activates Y1, G, but not O which is required to activate cooling mode on the heat pump. Nothing has been changed since last summer when the AC worke...
