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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3713 Views
  • 0 replies
  • 5 kudos

Compatibility Check

 Hello, Wondering if my current system is compatible with any Nest product. The compatibility page mentions stranded wires which makes me hesitate.Attaching a picture of my current setup.Thank you!

63DF5346-EC1C-4EB1-967B-55C6035C4CC4.jpeg

Nest thermostat 3rd gen

1. Does have TPI?2. Can you over-ride auto switching to ECO if you are in a room too far away for the thermostat to detect your presence?

rogerh1 by Community Member
  • 179 Views
  • 3 replies
  • 0 kudos

Nest 3rd generation thermostats losing power

I’ve posted elsewhere under the N72 posts. I have 4 learning thermostats. My HVAC system has three air handlers for A/C and 5 zones (Honeywell valves) for hot water baseboard heating.One Nest is on a heat only zone. One is on an A/C only zone. The ot...

Cip54 by Community Member
  • 424 Views
  • 3 replies
  • 2 kudos

Lack of customer service, not refunding and ignoring emails

I am on my fourth heatlink replacement now. The last replacement that was sent was even immediately faulty, discovered by the nest engineer that installed it and had to come back several hours later as it left our heating on at full and you couldn’t ...

Nest Thermostat

We have two Nest Thermostat E's and we were able to confirm that one of them is causing our furnace system to turn on and off rapidly so we turned that unit off. Is there a phone number we can call to walk us through the steps required to fix the pro...

how do determine alt heat setting for heat pump

Hi, we just had a heat pump installed with dual heat option (i.e. inside gas furnace) and I'm trying to figure out if there's a way to determine what the right programming should be for alt heat in the Nest. Reading about heat pumps online there's so...

zaphod by Community Member
  • 400 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat Bluetooth not connecting

I am running through the initial setup on the Nest app, and after I put in the Serial, I am asked to put in, what I can only assume, is the Bluetooth code displayed on the Thermostat. This never appears within the app, regardless of where I place my ...

RyanJivi by Community Member
  • 684 Views
  • 3 replies
  • 1 kudos
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