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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22129 Views
  • 0 replies
  • 6 kudos

Continuous Heating

Continuous heating. All display info is normal. Thermostat shows heating is 'off' but the boiler and radiators are active. Quick fix is just power off, no idea what else to try. It has occurred three times in the last couple of months

JohnS13 by Community Member
  • 1157 Views
  • 10 replies
  • 0 kudos

Heatlink dead

Hi,We have a 3 generation nest thermostat, etc, system. Our Heatlink has stopped working (seems like the well known problem of power to unit but no lights, etc). We have contacted the Google contractor as requested for a replacement unit but the earl...

Rob25 by Community Member
  • 548 Views
  • 3 replies
  • 0 kudos

Nest Thermostat to replace a Carrier thermostat

The letters on the Carrier thermostat don't match with the Nest. The Google Home App indicated incompatibility between the two thermostats. I want to give it a final try before giving up. Please see the wiring in the Carrier thermostat.

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SY4 by Community Member
  • 1178 Views
  • 5 replies
  • 0 kudos

FIXED! Nest App won't connect to thermostat

For days my Nest thermostat was offline and the App wouldn't connect to it. Well here are some steps that fixed both issues. 1. Deleted the App. 2. Went i to the thermostat and deleted the network. And entered it in again. 3. Turn off the wifi for yo...

JRich by Community Member
  • 5862 Views
  • 1 replies
  • 0 kudos

Keeps dropping wifi connection

I've about had it with this thing! Installed it in January for the expressed purpose of monitoring and adjusting hvac system while away from home (800 miles from permanent home). However, it has lost wifi connection at least 3 times since installed. ...

HalF by Community Member
  • 793 Views
  • 5 replies
  • 1 kudos
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