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Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Hello my thermostat is giving a fault code of H71, with inability to connect to the heat link. I have tried all of the various ‘fixes’ on the community, but none have resolved the issue. There are no lights on the heat link and it is unresponsive to ...
Hello, The nest heat link is not sending a signal to my boiler to turn the heating on.The heat link makes a click when I turn the thermostat on, however, this does not turn the heating on. The manual override does not work either. are you able to ass...
The heating isn't fiting up. I have been on the phone to customer support and they think its wiring. I checked and port 4's wire is loose. Unfortunately the screw is stripped. Will i need a new heat link box?
Hi, My heatlink is not working. H71 error. Dead as a dodo. Tried all the restart options. Can you send me a new one? Purchased Feb. 2020
My nest is not able to update beyond 5.9.5-2It says no updaye available.What am i doing wrong?
I was so stupid and I did. Now I can't get the thermostat to connect. Removing the batteries does nothing. The only thing that is happening is a white square flashes onto the screen. I don't know if anyone knows how to fix this or if I'm going to hav...
I was able to individually connect the nest thermostats to different homes but once I try and connect an additional thermostat to the same home of another, it will not work. The error message says it is not able to connect with the assisting thermost...
I just installed two generation three nest learning thermostats. We have a geothermal system. Our AC worked fine before with the prior thermostat but now it’s not cooling. Below is the picture of the prior wiring configuration. I replicated this exac...
I have done all the trouble shooting, restarting device, apps, wifi, and cannot get my Nest to find any wifi. I heard it could be a chip issue. How do I get a new device. This is a 6 month old device in a home that I just moved into. Is there a phone...
My Nest thermostat (less than four months old) died. I was sent a link for a replacement but this has expired. Can't get through to customer services. Help please