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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21773 Views
  • 0 replies
  • 6 kudos

Nest thermostat can't save changes

I am trying to connect my Nest thermostat to the wifi. When I go through the "add new device", it says I have connected to my device but "Something went wrong. We couldn't save your changes. try again." And when i click "OK" it just keeps looping thr...

Boogle14 by Community Member
  • 847 Views
  • 3 replies
  • 0 kudos

Nest not powered after installing Nest Power Connector

Hello all, I have a simple heater only furnace, previously had a battery powered 4x AA thermostat with only two wires, (R & W). I hooked up the nest and put R and W into the nest, and then I got an N260 error. So I bought a Nest Power Connector, wire...

Problem connecting App to Nest Service

My app is not connecting. 1. I sign out and sign back in with the Google account I assigned.2. wants to allow access to the account so I press "allow"3. The home symbol just spins and spins for several minutes4. eventually it says " "There is a probl...

jps3708 by Community Member
  • 4979 Views
  • 24 replies
  • 0 kudos

Nest Thermostat

My new Nest Learning Thermostat was set up with the wrong postal code. Can’t find in the app or on the device how to change. Do I have to reset everything?

Rickaway1 by Community Member
  • 634 Views
  • 4 replies
  • 0 kudos

Thermostat: I entered the wrong http of heating system.

I entered the wrong type of heating system, so the heat doesn’t come on. I tried following the instructions by working from the thermostat, but it will not show my heat source. should I cancel this device and start over from scratch?

J-Beck by Community Member
  • 522 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Error Code 298

I installed the Nest Thermostat and I get an error code 298 no power. I reinstalled my old thermostat and everything works fine. My wiring is as follows, C,W,Y,G,R. The R connects to RH and RC with a jumper. Does anybody have any suggestions on what ...

thermostat will not connect to wifi anymore

Nest thermostat connection to wifi no longer works. I went throught the troubleshooting procedures without success. Running software version 6. something. I get a w5 error when trying to reconnect to wifi which the procedures say to try to update sof...

tip909 by Community Member
  • 1234 Views
  • 4 replies
  • 0 kudos

AC Unit wont stop Cooling

Hi, I have four nest thermostats (probably older more basic models as they can only connect via slower wifi bandwidth). I have two different sets of AC units (two small and two large) with each size grouping having two of the same type of units. The ...

John2023 by Community Member
  • 836 Views
  • 6 replies
  • 0 kudos

New Nest thermostat cannot be added to Nest App,

I have 5 Nests. Replaced one with a new Nest - the ‘tap and slide finger’ adjusting one. I have determined that it is not accepted as a thermostat in the Nest App, only in the Google Home App. this fact should be stated CLEARLY in the instructions! I...

Sironi by Community Member
  • 3734 Views
  • 4 replies
  • 3 kudos
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