Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
2nd Gen Tstat non-responsive, but the app works
Hey Nest Community…my 2nd gen has been installed and flawless for several years. I wanted to turn the heat up, and it is completely unresponsive. I can control the heat via the app. Battery voltage about 3.9, reading from the app. If I remove it from...
Nest Thermostat Changed the Temp Itself (after 4-years of no issues)
The Nest Thermostat was installed in a new house/HVAC system approx. 4-years ago. Until today, it has functioned without an incident like this.Today, the Nest changed itself to 68, when it was scheduled at 64! The thermostat IS set to Heat.There are ...
Moving and leaving nest to new owners
Please let me know if I have the step-by-step right to transfer the nest thermostats to the new homeowners.1) I open my app and ??? just "sign out" under account? 2) tell the new owners to download the app and set up a new home?3) tell them to google...
Y1 problem please see photos
All of a sudden I am getting an error on my nest. I have never had an issue in the 6 yrs I've had it. I always use my app and never touch the thermostat on the wall, so I'm not sure what is going on. Please help
Heat link just stopped
My heatlink just stopped working with an h71 error message..I have a yellow light on the heat link. Tried to reconnect to wireless router but just says it can't connect. Was perfectly fine earlier today. Any suggestions would be greatly appreciated
No power g.co/nest/m20
My renters just called and said that my nest thermostat showed the above on it. I don’t know what to tell them to do as I am in another state can someone help? They said there’s power on in the condo so it’s not bad
Nest Home Report
The Nest Home Report shows energy usage difference from month to month, which is pretty useless as outdoor temperature changes with the seasons. It would be much more meaningful to compare to the same month of the previous year.
Heat Link Stopped Working
My heat link has stopped working, we have 3 thermostats in house, and 2 of them stopped working, wth no power suddenly, and I replaced them with new - now the 3rd one has stopped working, this is very annoying, how can we keep spending this much mone...
Nest thermostat batteries
I just installed a Nest thermostat. Within 15 minutes got a low battery warning. I replaced the AAA batteries with fresh and immediately got the same message. Any idea on what’s wrong?
Nest is saying Low power
Hooked up my Nest thermostat and it says low power. It was working for a minute now all I see on the thermostat is the google sign and my phone won’t let me turn the heat on. Any idea??
