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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4519 Views
  • 0 replies
  • 5 kudos

Nest W2 (Stage 2)

Hi I am in the process of having installed a 2 stage high efficiency furnace, my question is is there any benefit, advantage i.e. monthly savings, performance, and comfort in having Nest control the secondary stage 2 (High setting) or using the furna...

maroulic by Community Member
  • 535 Views
  • 9 replies
  • 0 kudos

App says water on - thermostat says not

HiI recently moved into a new house and the previous owner had installed the google nest and it’s so confusing!!!I removed all the preset times on the hot water but the icon on the app is orange and says ON.We initially thought it wasn’t wired proper...

Nessie3 by Community Member
  • 116 Views
  • 0 replies
  • 0 kudos

Nest thermostat doesn’t show Wi-Fi network for connection

9/12/2022Good Morning,I have a Gen 3 Nest thermostat with a display that reports “Connect your thermostat to Wi-Fi to add it to the Nest app.Pressing “Connect” results in “Searching”, “No networks found yet”Display “TYPE NETWORK NAME”, “Network secur...

Djmcguire by Community Member
  • 557 Views
  • 9 replies
  • 0 kudos

Two thermostats constantly disconnect from server

I have two Nest thermostats in my house. I installed them back in December of 2021. They worked fine for months. At some point they disconnected from the Nest server and I had to restart them to reconnect. Since then, both thermostats disconnect from...

KenCarty by Community Member
  • 677 Views
  • 10 replies
  • 0 kudos

Nest Heat Link Damaged (short circuit)

Hello,I have used my Google Nest Thermostat with satisfaction for almost 3 years now, until the Heat Link suddenly damaged from nowhere. I heard a sound coming from my boiler. I checked and saw that there my Heat Link was blackened on the left side (...

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alkema93 by Community Member
  • 170 Views
  • 0 replies
  • 0 kudos

Nest Minimum Voltage requirement

Can anyone tell me the minimum Voltage(VAC) for the nest thermostat??I have two...One has 30Vac(Nest measured) and the other has 19Vac(also Nest Measured)The one with 30Vac is working fine, but the other(19Vac) seems to work fine, but indicates that ...

Woody56 by Community Member
  • 1675 Views
  • 7 replies
  • 0 kudos

Couldn’t connect it to Wi-Fi

I just moved in to my new leasing apartment and trying to connect the thermostat to my app. It says “Wi-Fi error nest.com/w5”

Updated the nest app--can't change the temperature from my IPhone

After ignoring months of prompts to update my nest app, I finally did. Now the app recognizes me, tells me the temperature outside my house, and knows I have one Nest thermostat, but I'll be damned if it lets me interact with the thermostat from my p...

Gdeeds by Community Member
  • 345 Views
  • 3 replies
  • 1 kudos

Nest

Three months ago, G Nest thermostat was professionally installed. About a month ago the thermostat disconnected from wifi and will not reconnect to wifi. My google home app showing wifi offline. Manually the thermostat work with AC unit. I did a rese...

Wolfee by Community Member
  • 197 Views
  • 3 replies
  • 0 kudos
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