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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 10006 Views
  • 0 replies
  • 6 kudos

Nest Thermostat installation

Need some help to install Nest thermostatWhile setting up I see below in appYour System is not compatibleThe Nest thermostat won't work with the wiring in your home

W5 error message - nothing working to fix it

Nest thermostat purchased and installed in November 2023. Showing a W5 error. Have tried all the recommended troubleshooting steps and nothing works. How do I go about getting a replacement.

MaryPC by Community Member
  • 267 Views
  • 2 replies
  • 0 kudos

Different readings from Nest on two iPhones

Hi. My husband and I are away from home but have been checking NEST thermostat because my father in law is home. We just chef and got drastically different thermostat readings. Using google home, my phone says it is 71 with61% humidity and at the exa...

Dgudenas by Community Member
  • 115 Views
  • 1 replies
  • 0 kudos

Nest thermostat issues

My nest keep stopping cooling, it changes temperatures on me, its hot here now i need help keeping the temp where I want it to be

Yariu by Community Member
  • 164 Views
  • 2 replies
  • 1 kudos

Resolved! Can’t setup Nest gen 3 in Google Home app

Basically I’m trying to setup a new nest thermostat in the Google Home app. When I use the QR code on the device, the Google Home app just does nothing. When I try to set up with a code, i go through the steps but then it gets stuck in “Connecting…” ...

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