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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4460 Views
  • 0 replies
  • 5 kudos

Disable pre heat

I have a noisy pump so I want the heating only to come on when I set the time. I have seen lots of threads about disabling the pre heat etc but the app, the thermostat and Neat home don't give an option to alter "Time to temp". I have true radiant se...

Willtbr by • Community Member
  • 81 Views
  • 1 replies
  • 0 kudos

Nest Upstairs Zone not working

Hi Ive seen a number of threads recently on the heating system working fine for a number of years and then the upstairs zone not working. In the morning our upstairs nest zone does not call the boiler and the rads do not heat up. The downstairs works...

ALLLL1 by • Community Member
  • 83 Views
  • 1 replies
  • 0 kudos

My thermostat is not reaching the requested temperature

I have installed a new boiler last year and bought a nest thermostat( installed by my plumber) all worked fine until last week... I cannot reach the requested temperature and the thermostat seem to raise the temp extremely slowly. as experiment, I ha...

Basilio by • Community Member
  • 107 Views
  • 1 replies
  • 0 kudos

cannot access nest thermostat form iPhone

Hi my nest app shows Home and Away icons, but when I press Home to access the temperature nothing displays. How can I access the thermostat using my iPhone?

AmyBal by • Community Member
  • 80 Views
  • 1 replies
  • 0 kudos

Google Home App not Recognizing Correct Thermostat Model

Hi - my generation 3 thermostat is installed and connected to the Nest App. I want to be able to operate it via Alexa so I'm trying to set up the thermostat in the Google Home app. I input the codes but then the app tells me I must install a Nest Pow...

angelnick by • Community Member
  • 57 Views
  • 1 replies
  • 0 kudos

Extreme cold weather

For temperatures below freezing which is the best temperature to put on the thermostat? And also should I put it on Heat, or cold, or heat/cold? Thanks.

Alms by • Community Member
  • 138 Views
  • 1 replies
  • 1 kudos

Away is Irritating Me - Since I am Sitting in the House

Google Nest was doing great for a very long time. Now, it seems that it won't keep these idiotic schedules that it sets up that I keep deleting. The desired temperature does not stay set to what I want it to be. Its annoying. The top number reads 71 ...

mmfila by • Community Member
  • 65 Views
  • 1 replies
  • 0 kudos

Thermostat software feature request

Have had my thermostat for a few days and it is great. I was excited about the potential fan control, but am a bit disappointed. My request is a setting which keeps the fan running for a specified number of minutes after heating or cooling is done. T...

PKS1 by • Community Member
  • 76 Views
  • 1 replies
  • 0 kudos

Nest thermostat

The inside temperature is 53 and I can’t get the thermostat to turn on and heat up to my desired temp of 70

Joey4 by • Community Member
  • 70 Views
  • 1 replies
  • 0 kudos
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