cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

AC not working. HELP!!

It’s 81 in my house and the AC is set to 70. NEST said 2.5hrs to reach temp. WOW, that’s ridiculous! 6hrs later & it’s 80. WHAT! I don’t feel any cool air. How can I tell if the compressor is running? How can I fix this? Thank you!

kls by Community Member
  • 5549 Views
  • 17 replies
  • 3 kudos

Nest thermostat

I have had my nest for about a year. I just took the thermostat off the wall to re-initiate the iOS connection that was lost. Now, all the snaps appear to still be there and not damaged or broken. but the thermostat is loose on the wall. Please help.

Mgrassman by Community Member
  • 163 Views
  • 1 replies
  • 0 kudos

Nest Compatibility

 Hello, I was wondering if one of y’all can help and let me know if my current thermostat wires would be compatible with the nest thermostat. There is also a blue wire in there but it is currently not being used on my existing thermostat. Thanks!!

96901A79-E2F5-4E0F-AA64-89B5548A37CC.jpeg

No cool mode

Hello, New install. Heat works well but there is no cool mode. Not sure about the wiring perhaps  Current thermostat old thermostat

Screenshot_20220512-235842.png PXL_20220421_232741188.jpg
Nestoronto by Community Member
  • 599 Views
  • 10 replies
  • 1 kudos

Can't remove Home

I had two Nest Thermostat E devices installed and working at one location.They worked fine using the Nest app.I then installed a Nest Thermostat at a different location using the Google Home app.I can currently control this thermostat using the Googl...

bgoldie1 by Community Member
  • 211 Views
  • 1 replies
  • 2 kudos

Clicking Thermostat when A/C is on.

Thermostat is constantly clicking when the A/C unit is running, sometimes it keeps the A/C running but nothing is cooling. I noticed tonight that my A/C was running super hard, and there was zero cold air coming from the unit. This happened last summ...

Ngierke01 by Community Member
  • 190 Views
  • 1 replies
  • 0 kudos

No A/c Function

Help , I have a 4 wire system that controls my Furnace and AC. I can only get my Nest to run my furnace and not my AC. What can I do different with wiring. Thank you .

Lmo2020 by Community Member
  • 621 Views
  • 9 replies
  • 0 kudos

AC is coming on in Heat mode when I have the fan running.

Notice this for the first time today. I haven't switched over from Heat mode to Cool mode yet because my house is perfectly fine with the windows open and the HVAC fan running. However, now when I try to run only the fan, it will turn the AC compress...

Redacted by Community Member
  • 245 Views
  • 1 replies
  • 0 kudos

Resolved! Cooling works on one floor but not the other (blows hot air)

 Hey all - as the title says, on the second floor the A/C is working as expected (top picture) but on the first floor of my house the A/C is blowing hot air (bottom picture). I’m hoping it’s just a wiring issue, does anyone have any ideas? I’m not at...

8A76C809-BE64-49D0-85FB-C5FEAF7F2941.jpeg 2FA6FB1A-3783-497A-9BE6-CA8BBFA7DD5E.jpeg
cckelly21 by Community Member
  • 771 Views
  • 8 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
to vote