cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 9685 Views
  • 0 replies
  • 6 kudos

Nest Thermostat wiring issue

I am replacing my Sensi (which works perfectly) with a Nest Thermostat. I have the following wires connected to my Sensi:Rh <-- RedW <-- WhiteG <-- GreenY <-- OrangeC <-- Black I connected the wires on my new Nest Thermostat as Follows:R <-- Red (Rh)...

Heatlink not working

Hi,My heatlink has decided to stop working today and i can't get any lights to come on. It is only two years old and has been fine up until now. I have read that this seems to be a common problem and is usually down to a short circuit within the heat...

Google home and nest connection

After installing a new Nest thermostata in a second house, I had to use Google Home for control. Now I can't get my current thermostat to show up on my Google Home page for this house.

Calicasa by Community Member
  • 504 Views
  • 6 replies
  • 0 kudos

Heat link won't switch off

Hi,Recently, my Heat link has not switched the heating off, eventhough the stat says it should be off. This is happening randomly and the only way to turn the heating off is to kill the power. I suppose I need a new Heat Link. pf

pfitzp90 by Community Member
  • 366 Views
  • 3 replies
  • 1 kudos

How to wire our Nest Learning Themostat 3rd gen

We have a Heil forced air heating system and a separate air conditioning system. Below is a pic of the wiring of our current thermostat. Any suggestions about how to wire the Nest? Thanks.

messages_0 (1).jpeg
capic by Community Member
  • 501 Views
  • 5 replies
  • 0 kudos

Can nest thermostat sync with two accounts and smart phones?

My husband set up our new nest thermostat with his Google account. I installed the Nest app on my smart phone, but cannot enable it with the thermostat. Is the nest thermostat limited to only one account? Or can two people control the thermostat?

Thermostat keeps dropping offline

I paid for a company to install two nest thermostats in my house. The installation of the downstairs thermostat went OK. We could not install the upstairs thermostat. The wiring and wifi are good. We had to contact nest support. They told us to remov...

Dflak by Community Member
  • 672 Views
  • 5 replies
  • 1 kudos

Nest Thermostat keeps dropping offline

I paid for a company to install two nest thermostats in my house. The installation of the downstairs thermostat went OK. We could not install the upstairs thermostat. The wiring and wifi are good. We had to contact nest support. They told us to remov...

Dflak by Community Member
  • 1008 Views
  • 10 replies
  • 0 kudos

Setup of a Nest Learning Thermostat

I have ‘ITEM’ T3017US, and the only mode it has is HEAT, no Cool or Fan. My system is a Carrier 2 wire system. Where should the red and black wires be set?

JRB-FSU by Community Member
  • 499 Views
  • 6 replies
  • 0 kudos
to vote