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Nest Thermostats

Blog Posts

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 19481 Views
  • 0 replies
  • 6 kudos

Error code E298 on nest

Error code 298. No power. It’s been working all day until an hour ago it randomly just turned off. Won’t turn back on. It’s supposed to be 11 degrees. I’m very cold.

Marycarol by Community Member
  • 738 Views
  • 3 replies
  • 0 kudos

NEST is NOT for cold climate HEAT PUMP

Hello, I am a very disappointed nest user and I am here to point out some of the issues I have had with the thermostat and the customer service I have received from the nest team. I am using a Napoleon heat pump and propane furnace. My main issue wit...

MrRad by Community Member
  • 1513 Views
  • 5 replies
  • 0 kudos

Honeywell TH800 to Nest, two wires in AUX

Hi,I'm looking to install a Nest Learning Thermostat to replace my Honeywell TH800. I have a heatpump, and a Lennox Sentinel EC10 electric furnace.Seems straightforward, but... My current thermostat has two wires going the AUX connector. (White and o...

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Atm51450 by Community Member
  • 2504 Views
  • 18 replies
  • 0 kudos

Self learning thermostat

My nest thermostat keep cutting. I've tried factory resetting, checked all connections, turned all the eco settings off and nothing works.

Thermostat doesn’t actually turn heat on

Periodically, usually every 1-3 days the app and thermostat will say it’s heating and will reach temp in X amount of time, but it never actually kicks the heat on. Like it will say it will be at 71 degrees in 2 hours and then 4 hours later our temper...

Samantha28 by Community Member
  • 1386 Views
  • 8 replies
  • 0 kudos

nest learning thermostat low battery after power outage

My nest learning thermostat has been working perfectly for a year we had a power failure due to storm today for over 10 hours and when it comes back on it's showing 3.6 V from the battery. My question is will it recharge the battery itself or do I ne...

hondo368 by Community Member
  • 634 Views
  • 3 replies
  • 0 kudos

Google Nest Snow - need C wire?

If my Snow thermostat is working fine, do I need the C wire? Getting error N261. If I replace the batteries frequently (if at all) would that replace the need for the C wire?

GerryTodd by Community Member
  • 896 Views
  • 7 replies
  • 0 kudos
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