Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Home app not detecting power connector
I installed the nest power connector to my furnace (didn't have a C wire). The thermostat says the source of power is the power connector and the heat seems to work fine. But on a couple of occasions, I've received this message in the home app (email...
Nest App shows thermostat off line after power is restored
With power restored after an outage the Nest app is showing the thermostat off line. The modem and router show they are connected in the providers app and the providers app shows the Nest Thermostat is connected to the router. I have made sure the Ne...
Heating is on but house is cold and radiators are cold
Heating is on but house is cold and radiators are cold.Heating and and Hot water was on schedule , it seems hot working fine but heating seems to be not working in current temparatures, it is frustating, anyhelp ?thinking of removing this NEST LEARNI...
How to set timer
How do I set a schedule ? I have made the schedule on the app what day/time I want the temp but will it just automatically go on at that time?
Reports by mon
Ive not had nest home reports for the last few monthsi’ve checked and i have the setting turned on i. notifications but the last one i seem to have was many months ago!checked junk and made sure its not marked as junk so im just not sure im actually ...
Temp sensor stuck on old account
Ended up losing connection to thermostat for some random reason (horribly buggy connection issues to deal with on iOS) was able to log in with google acct not with nest which is how I think I set it up. Now it thinks it's a whole new account I guess?...
Nest thermostat 3 Gen
Hi good morning I have a problem with my nest thermostat turns on itself when I have switched off
Nest temperatures seem very high
My Nest thermostat prompted me to put it into Learning mode for a week. Since then, despite having the scheduled temperature set to no more than 21.5 degrees it has been running at 25 to 27 degrees whenever heating which is quite uncomfortable. I’ve ...
High bills and check heating history
Can anyone help me please.I’ve check how many hours my heating is coming on and trying to compare to my bill, but I see my history in the app only goes back 10 days.Is there a way of extending this ?Many thanks
