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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Nest Thermostat

Wi-Fi Connections don't appear router works fine? 

stimpy by Community Member
  • 2 replies
  • 0 kudos

Heat will not come on

I had the same problem last year. It shows it on and says a time on how long it will take and it never comes on. I have a new filter in and tried to restart, checked wiring, nothing is working. Last year it just started working again one day.

henryftl by Community Member
  • 2 replies
  • 0 kudos

Nest Thermostat Heater Issue

Once the Heat Mode is turned on, the heater will not shut off after exceeding setting on the thermostat and the heater stays on if the mode is changed to Eco or OFF. The only way to stop the heater is to switch to the Cool Mode.

CB17 by Community Member
  • 2 replies
  • 0 kudos

Thermostat e shows download app logo can't connect

Having issues. I've downloaded the App signed in etc followed the instructions to plug in the thermostat etc.. I keep getting the download logo on the thermostat. Even after resetting it I can't link it in the app on my mobile tried the turn off and ...

Kris1 by Community Member
  • 16 replies
  • 1 kudos


I am having issues with my thermostat and need to reset it

Jhitana1 by Community Member
  • 3 replies
  • 0 kudos

w5 error troubleshooting doesn't help

Like others I've seen on this forum I've tried everything with no success. Really would like actual customer service support option that seems non-existent. How do I get to chat with a person from google nest????

luannchr by Community Member
  • 2 replies
  • 0 kudos