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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Furnance no turning up after factory reset

I did a factory Reset on my thermostat because I wanted to connect to my app , I didn’t change any wires or anything , and now don’t heat up, before the reset heat and cold was working just fine , now it said heating in one hour but never heat , I ca...

Replacing Honeywell heat only thermostat

My Honeywell donut thermostat has only two wires: a red and a blue. I connected the red to the R terminal on my Nest thermostat and tried connecting the blue to the W (no luck) then the O/B and finally the Y because the app said the Y needed to be co...

Gebenack by Community Member
  • 505 Views
  • 3 replies
  • 0 kudos

Nest 3rd Gen display says remove from base

We have just started installation of 3rd gen thermostat, followed instructions but when I connect the base the display says remove from base. Once removed it says plug into base, I have done thus hundreds of times. I've checked the wires and the are ...

SM1204 by Community Member
  • 595 Views
  • 4 replies
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Eco comes on while we're home.

In the last month our ECO temperatures come on while we are home. We did not program this to run at all since we like having control over our system.How can we turn off ECO?

Bctn by Community Member
  • 633 Views
  • 4 replies
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Nest Thermostat is offline with error e298

My Nest smart stat won’t install. It doesn’t connect and I get a “no power e298” error. I have an older York Diamond80 gas 24volt furnace. Wiring is red with an rh jumper, white to w, green to g and I installed a c-wire using blue to c terminal. I wa...

altenuta by Community Member
  • 741 Views
  • 3 replies
  • 0 kudos

Nest thermostat- WiFi connectivity error

HiOur Nest thermostat was working fine for the last 1.5 years. Suddenly, it started to connect to WiFi.we couldn’t access the nest app from phone for the last 2 months.we tried resetting multiple times. But, still having the same issue. Couldn’t do s...

Nest wiring common question

So I have a hydronic radiant heat only system. T stats wire is 4 wire (r,w,o,b) but only r & w used with current dumb stats. I tried using the orange as a common by wiring it to the “c” connector on stat and the Com screw terminal on the taco relay s...

Deludwig by Community Member
  • 1482 Views
  • 8 replies
  • 0 kudos
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