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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 0 replies
  • 8 kudos

Resolved! Nest remote sensor stopped working

We have a nest remote sensor purchased in May of this year. Today it stopped working. I've tried replacing the battery as well as resetting it by pulling the battery and removing it from the app, then re-adding it. It fails stating it cannot connect ...

steveshead by Community Member
  • 1685 Views
  • 5 replies
  • 1 kudos

Not cutting on when it’s below set temp

The other morning my thermostat didn’t cut on from 7-9am and it was set on 70. When I saw it at 9 it was reading 64 in the house but still set on 70. We turned the learning capability off. Today it didn’t turn on at all 8-9am. I know the house for be...

Lc6 by Community Member
  • 3301 Views
  • 20 replies
  • 1 kudos

Anyone else having problems with temp sensors?

For quite some time my Nest learning thermostat worked fine with the temperature sensor schedule. Recently it seems to be reverting to using the thermostat alone. I can manually have it use a sensor but it always reverts to the thermostat temperature...

Thermostat installation troubleshooting

I am trying to install a new nest thermostat. It keeps either giving me the error code E5 - when I check the trouble shooting site E5 doesn't exist as an error code. https://widgets.nest.com/nest-thermostat-troubleshooter/?hl=en#e5 Or it tells me to ...

nadiaaak by Community Member
  • 2645 Views
  • 11 replies
  • 0 kudos

Thermostat Dead

We moved here 7 days ago and the Nest has worked fine until last night. It now turns off. The only way I can get it turned back on is plug in my cord and recharge. Once on the cable charger for about 5 minutes it has a message to plug into the base. ...

ABSDAD by Community Member
  • 1004 Views
  • 6 replies
  • 0 kudos
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