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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 9974 Views
  • 0 replies
  • 6 kudos

Nest thermostat clips replacement

Hi, I found 2 back clips of my thermostat were broken. The thermostat works well now. Just the thermostat cannot hold the back plate on the wall. Is there any way to find a replacement?Thanks.

Lazyegg by Community Member
  • 1306 Views
  • 5 replies
  • 1 kudos

A/C starts blowing hot air... HVAC tech blames Nest

Hey, y'all. I have a 3rd generation Nest thermostat in my living room. The wiring does NOT have a C-wire, but the thermostat seems to run just fine without it. On extra hot days (95+) here in southeast Texas, occasionally our A/C will start blowing w...

Thermostat locked

I recently had a power cut - since then my nest thermostat has power but is frozen with a rectangle and home icon - my app will not now connect to it - any help or advise please

Sella by Community Member
  • 639 Views
  • 6 replies
  • 0 kudos

Nest overheating, doesn't connect to wifi, shuts down

I have a nest learning thermostat. It is fairly new (bought June 2021). The unit suddenly started shutting down, disconnecting to wifi, and overheating. I've tried taking the unit off and putting it back on. It would work for a minute, with an extrem...

Patty00 by Community Member
  • 176 Views
  • 0 replies
  • 0 kudos

Power connector

Hi, I installed the power connector, for heating system only.The nest wiring shown the C is still white color, but the power connector shown blue color connected.On the screen, it still shown system issue. N261. What's the problem? Thanks

Hangout by Community Member
  • 165 Views
  • 0 replies
  • 0 kudos

HighHumidity

Can’t seem to get my nest thermostat set to pull out humidity. Any suggestions?

Nest energy consumption discussion

Running two Waterfurnace Premier 4 units. One unit cools upstairs of house and other unit cools mid-floor and basement. Note a big difference in cooling energy electric use. The mid-floor and basement unit is using about 1/3 the electricity as the ot...

EdR by Community Member
  • 167 Views
  • 0 replies
  • 0 kudos

Nest thermostat

I cannot connect my nest thermostat up to my nest iphone. When I try to go on Google it won’t except my ZIP Code so I can’t set anything up. Nest is no help at all I spent an hour waiting on the phone they said they call me back never did. I am getti...

Lulinada by Community Member
  • 341 Views
  • 3 replies
  • 0 kudos

Nest thermostat says no pow

My nest thermostat suddenly reads no power. I’ve change the batteries they’re fine for the thermostat itself. Not sure where there’s no power is coming from. I have checked fuses, they all seem fine

Tip428 by Community Member
  • 427 Views
  • 4 replies
  • 0 kudos
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