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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Google nest wiring

I have a white wire labled O in my old thermostat Can someone please help with where that goes in the wire plate for the Nest Thanks

gerryg by Community Member
  • 4 replies
  • 0 kudos

Resolved! Can't add second Nest Thermostat to app

I have two Nest E thermostats (1st Generation) in two locations (different addresses)Up to about a week ago, I had both thermostats connected to the Nest app on my android phone, and everything worked perfectly. Last week, we were in one of the locat...

RickDJ by Community Member
  • 5 replies
  • 0 kudos

Nest thermostat glass cover

Our Nest thermostat glass cover has broken in the lower half, straight across. Is the glass replaceable?

JRtkr85 by Community Member
  • 0 replies
  • 0 kudos

Low battery on 2 thermostats

I’ve had two nest thermostats connected to my boiler for approximately three years. I recently changed routers and upgraded my Wi-Fi. Now all of a sudden they first lost farsite function and now lost Wi-Fi connection. It says I have low battery on bo...

Jondres by Community Member
  • 0 replies
  • 0 kudos

No filter reminder

I have not had a filter reminder since putting in a new HVAC last July. Filter reminders are set to ON. I haven't had a reminder since January when I manually told it I was changing it. The system is set for heat 71/73 daily all winter. Before I had ...

jet1959mo by Community Member
  • 4 replies
  • 1 kudos

Compatible? Still not sure...

Here's my current thermostat connection. After all the reading, I still can't figure it out and don't want to open the package. Help?W Y G O Rc/R B

192UB1987 by Community Member
  • 8 replies
  • 0 kudos

Nest app

Does the Nest app still work or do I need to download another?

Chas76 by Community Member
  • 3 replies
  • 0 kudos

No hot water

Hi I have had the Nest for 4-5 years been fine but the last 2 weeks I am having trouble with hot water it isn't working the schedule is all set and has been for ages even after the app saying the water is on 3 hours still no hot water anyone got any ...

Johnny73 by Community Member
  • 3 replies
  • 0 kudos

Reset Nest by removing battery and replacing it.

Now the unit only displays "continue setup with Google home. I can't find it with Google home. No internet connection to my WiFi server evidently which is why I reset it in the first place.Now what? Use it as a door stop?

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