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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
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Product Expert

ربما تكون قد رأيت تعليقات ومنشورات مفيدة من "خبراء المنتجات" ، ولكن هل تساءلت يومًا كيف تصبح واحدًا؟ لنستعرض برنامج Product Expert (PE) وما الفوائد التي يمكن أن يقدمها لك ولبقية مجتمع Nest.ربما تكون قد رأيت تعليقات ومنشورات مفيدة من "خبراء المنتجات" ...

Away function not working

My AWAY function no longer works. When I leave the house and set the thermostat to AWAY on my iPhone, it doesn’t seem to stick. AWAY I set to be on ECO mode 24/7. It continues to run the HOME program. My only way to make it work is to set ECO mode as...

Heat.

If I turn off the heat option will it turn off my water heater?

uncontrolled heat and wrong display

when scheduled heat came on this morning, it didn't turn the gas heater off. the display showed 70 with a setpoint of 71. The actual temperature was 83 degrees. Unplugged the thermostat and waited 10 minutes. Plugged it back in and it went back to he...

mace57 by • Community Member
  • 150 Views
  • 0 replies
  • 0 kudos

Poor customer service

I am a very disappointed customer. I work every single day in and out in customer service for a very large company like yourself. My thermostat for no reason suddenly stopped connecting to the WIFI. I did every single troubleshooting task noted onlin...

Nest App Offline

Nest App on my iPhone is showing offline, yet the thermostat is working perfectly fine with no messages. I shut down my cell, and also checked to make sure the app itself has the correct version, and it is still showing offline on the Nest App.Any su...

40sarge by • Community Member
  • 320 Views
  • 3 replies
  • 0 kudos

nest thermostat

my nest basically is telling me to g to hell. It does what it wants.I WANT SOME HEAT DURING THE DAY. I HAVE IT SET FOR 22.5. INSIDE TEMP IS 17.5AND IT WILL NOT COME ON EVEN THOUGH IT IS SET TO HEAT MODE.HOW CAN I GET IT TO HEAT HOUSE. WIRING IS NEW A...

kris2 by • Community Member
  • 200 Views
  • 2 replies
  • 0 kudos

Heat link - no lights. Error code H72

Hey my thermostat says error code H72 heat link, the power to the thermostat is off. I've looked at the troubleshooting and done the go to lists. My fuse box is fine. Tried resetting the heat link by pressing the button. Nothing. No lights. Nothing. ...

Mel26ann by • Community Member
  • 407 Views
  • 5 replies
  • 1 kudos

R input to Rh or Rc on Nest?

My Honeywell just has a R wire and the Nest has Rc and Rh. So which one do I connect it to on the Nest?

TPMNEST by • Community Member
  • 271 Views
  • 2 replies
  • 1 kudos

Fan keeps running even Nest is off mode

fan keeps running even Nest is set to OFF mode. The only way I can stop fan is remove Nest display from the base. Everything worked just fine until a few week ago. Does anyone has the same issue?

robhuang by • Community Member
  • 501 Views
  • 7 replies
  • 0 kudos
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