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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 5056 Views
  • 0 replies
  • 5 kudos

Resolved! Nest Connect - Heat Link / Thread range extender

HiIm looking to extend the range of the Heat Link connection between my Thermostat E room pedestal and the Heat Link base station that is positioned closer to the boiler controller. Though they are only 10m apart there are 2 x1m thick rubble walls be...

CaptFiasco by • Community Member
  • 3299 Views
  • 4 replies
  • 0 kudos

Replacing current Nest with a new one

I'm replacing my current Nest (version 3) thermostat with a new version 3. Must I remove the old thermostat from the app before adding the new thermostat?

Hockey17 by • Community Member
  • 462 Views
  • 4 replies
  • 1 kudos

Resolved! Problems with usage history

The heating usage records in the Nest app for my Nest Learning thermostat are not displaying the records correctly.When I look at the heating history it indicates that every day had ‘No usage’ when I open each day it shows some usage however that inf...

Anyway to permanently stop eco function on nest heating app?

Whenever I turn my heating on manually the eco setting keeps kicking in and switching it off. More often than not it thinks I’m not home when I am. Does anyone one how you can permanently disable that function as not fit for purpose?

gw1 by • Community Member
  • 1232 Views
  • 5 replies
  • 1 kudos

Connecting to Heat Link. H71.

It’s been working fine. Suddenly coming up with this error. I’ve carried out all trouble shooting. We have a second thermostat for kitchen which is working fine. Heatlink has a single green light showing. help much appreciated

ASalt by • Community Member
  • 316 Views
  • 3 replies
  • 0 kudos

3rd Heat Link to die in 3 months! Please help! 3rd generation

Another one of my Heat Links just died. No power to it at all, even though there is power to all the others. Tried resetting by holding button for 30seconds, nothing. Turned off all power and back on, nothing. I think it’s dead. It’s happened to 2 ot...

Sammy198 by • Community Member
  • 638 Views
  • 8 replies
  • 0 kudos

Two thermostats in one zone

It's a 2 story house with 1 thermostat that controls the HVAC for the entire home. It's not zoned upstairs and downstairs. Can a second nest Tstat be installed upstairs? Will they work together or will they fight if one Tstat is set at one temp and t...

IanOlivas by • Community Member
  • 277 Views
  • 1 replies
  • 2 kudos
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