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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4657 Views
  • 0 replies
  • 5 kudos

Thermostat & Account can't be accessed

Thermostat and app are suddenly not communicating. My app won't access my account. Tried to log in. Password won't work. Tried to reset password by asking a reset password to be sent. It says it was sent, but it never arrives. I tried to re add my Th...

Nestvis by Community Member
  • 201 Views
  • 1 replies
  • 0 kudos

Not all filters alike

I have 20"x20"x4" air filters not the Typical 1". These 4" type last much longer than the 1" however the application does not discern the difference. I'm changing my filters way to often. Another feature request would be for specific environment. If ...

AdrianTX by Community Member
  • 123 Views
  • 0 replies
  • 0 kudos

separate thermostat for heating and air conditioning.

I have separate thermostats in my home - one on my first floor that controls the heat and one on the second floor that controls the air conditioning. would I purchase 2 separate nest thermostats - will they work together . not sure if this is the rig...

libby8 by Community Member
  • 163 Views
  • 0 replies
  • 1 kudos

Heats instead of cooling

Have had the best for a year or two. No problems. Now will only heat not cool. Have tried the troubleshooting to no avail. Any ideas?

Dadofbha by Community Member
  • 189 Views
  • 0 replies
  • 0 kudos

Nest does not support 2 location, only allows one location

I have 2 houses with 3 nest thermostats. The app only supports one location, always shows incorrect outside temp at the vacation house. Primary residence is accurate, vacation home never recognizes the correction location to obtain outside temp, alwa...

Deancat by Community Member
  • 648 Views
  • 5 replies
  • 0 kudos

Nest thermostat

I got the thermostat installed and everything seems to be fine. My only concern is that when I turn my heat on it will throw cool air for at least 40sec and then start the heat and it does this every time the thermostat kicks in to heat the house.Is ...

luisoyola by Community Member
  • 219 Views
  • 1 replies
  • 0 kudos
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