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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 14490 Views
  • 0 replies
  • 6 kudos

Feature Request

Nest thermostat App request. Please include an option to add your air filter size in the apps reminder section so you have a handy location to remember what size you need for your unit(s) air filter once it’s time to change.

Tkadiss by Community Member
  • 450 Views
  • 3 replies
  • 0 kudos

Disable "Fan Schedule" when away?

I'm a fan of Nest's "Fan Schedule" feature, because it filters air and equalizes temperatures in my home, while using relatively little power. I actually cut open my walls and pulled new thermostat wiring just to make this work.However, the fan still...

pmarks by Community Member
  • 3162 Views
  • 16 replies
  • 0 kudos

AC blows heat when turned on

Just bought the 3rd generation learning thermostat. When I turn on ac the heat comes on. It's going to be 95 degrees tomorrow. What is going on?

Connectivity accounts

Spoiler (Highlight to read)I have a nest thermostat on a condo I bought recently. We do not want WiFi as we only come here for the weekends. The only connection we have is xfinitywifi and it is not connecting the app to the thermostat. Can any one he...

Viraj1 by Community Member
  • 516 Views
  • 4 replies
  • 0 kudos

Att: AndaPanda

AndaPanda..............Just thought I would start a post, as I am still waiting for further assistance from you! "2 weeks ago now, and no update as you mentioned.https://www.googlenestcommunity.com/t5/Nest-Thermostats/Customer-service-purposely-not-r...

Cooling problems

When the AC first kicks on to bring the temperature down, heat comes out of the vents for maybe 3-5 mins, then the AC turns on and cold air blows out. It’s annoying cause the heat coming out causes the temp to go up 2 degrees for then the AC to work ...

nlenssen by Community Member
  • 497 Views
  • 3 replies
  • 0 kudos

Nest won't connect

Worked perfectly for 2 weeks then disconnected from WiFi. Since then spent hours trying to reconnect, multiple devices, factory reset, update, and every troubleshooting tip I found online and nothing's worked. About to buy a wyze but don't want to ha...

Dhorneman by Community Member
  • 710 Views
  • 4 replies
  • 1 kudos

Ac quite when internet went out

My internet went out my nest lost connection when the internet came back up it had lost the WiFi so I reentered the internet and password! Then the ac quite cooling! Help

Ahawki by Community Member
  • 558 Views
  • 4 replies
  • 0 kudos

AC no longer showing on thermostat

My Nest unit is 4 years old and original unit in the house. I tried to turn it to cooling and that option is no longer showing. How can I get this back and why is it doing this?

Amymc707 by Community Member
  • 447 Views
  • 3 replies
  • 0 kudos
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