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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23619 Views
  • 0 replies
  • 8 kudos

Nest W2 (Stage 2)

Hi I am in the process of having installed a 2 stage high efficiency furnace, my question is is there any benefit, advantage i.e. monthly savings, performance, and comfort in having Nest control the secondary stage 2 (High setting) or using the furna...

maroulic by Community Member
  • 1351 Views
  • 9 replies
  • 0 kudos

App says water on - thermostat says not

HiI recently moved into a new house and the previous owner had installed the google nest and it’s so confusing!!!I removed all the preset times on the hot water but the icon on the app is orange and says ON.We initially thought it wasn’t wired proper...

Nessie3 by Community Member
  • 283 Views
  • 0 replies
  • 0 kudos

Nest thermostat doesn’t show Wi-Fi network for connection

9/12/2022Good Morning,I have a Gen 3 Nest thermostat with a display that reports “Connect your thermostat to Wi-Fi to add it to the Nest app.Pressing “Connect” results in “Searching”, “No networks found yet”Display “TYPE NETWORK NAME”, “Network secur...

Djmcguire by Community Member
  • 1795 Views
  • 9 replies
  • 0 kudos

Two thermostats constantly disconnect from server

I have two Nest thermostats in my house. I installed them back in December of 2021. They worked fine for months. At some point they disconnected from the Nest server and I had to restart them to reconnect. Since then, both thermostats disconnect from...

KenCarty by Community Member
  • 1896 Views
  • 10 replies
  • 0 kudos

Nest Heat Link Damaged (short circuit)

Hello,I have used my Google Nest Thermostat with satisfaction for almost 3 years now, until the Heat Link suddenly damaged from nowhere. I heard a sound coming from my boiler. I checked and saw that there my Heat Link was blackened on the left side (...

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alkema93 by Community Member
  • 416 Views
  • 0 replies
  • 0 kudos

Nest Minimum Voltage requirement

Can anyone tell me the minimum Voltage(VAC) for the nest thermostat??I have two...One has 30Vac(Nest measured) and the other has 19Vac(also Nest Measured)The one with 30Vac is working fine, but the other(19Vac) seems to work fine, but indicates that ...

Woody56 by Community Member
  • 5024 Views
  • 7 replies
  • 0 kudos

Couldn’t connect it to Wi-Fi

I just moved in to my new leasing apartment and trying to connect the thermostat to my app. It says “Wi-Fi error nest.com/w5”

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