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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4518 Views
  • 0 replies
  • 5 kudos

Compatibility

my wires are Rh, B, S1 and S2 according to the grid on my thermostats. App suggests I am Not compatible. True? 

80FD0DF5-8B94-48CF-9712-9890833935A2.jpeg
Todd19 by Community Member
  • 172 Views
  • 0 replies
  • 0 kudos

Nest says its heating but it is not

My house is at 61 degrees F. The thermostat says it is set at 71 degrees F and heating but it is not. How do I fix it? I have tried all the trouble shooting

Lora369 by Community Member
  • 928 Views
  • 6 replies
  • 0 kudos

Nest Home Report Email Not Received

I am looking for the email Home report that was sent monthly. For some reason I did not get them for the past 2 months. Chat has been not the best.

Nest

I set AC temp and the app says until 10:pm. What happens at 10:pm

Nest thermostats

I have a nest learning thermostat in my downstairs. I love it but I don’t need a second learning thermostat upstairs. Will a regular nest thermostat work just as good upstairs? It doesn’t need to have all the bells and whistles as the one I have down...

Tbone by Community Member
  • 399 Views
  • 3 replies
  • 0 kudos

New heatlnk 3rd gen

Where can I order 3rd gen heatlink unit alone? Mine has just died and I can't find it on internet to buy. Instead of emailing back and forth with customer service I would rrather buy it and have shipped overnight

No refund for replaced Nest Thermostat

I sent an invoice for the electrician bill for replacement of a faulty nest thermostat on 11th October but have received no refund and no contact since 13th October. I have followed up several times - nobody is replying to emails or contacting me bac...

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