Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat link not working
My heat link has just stopped working meaning now central heating, not great as have two little ones at home! Error code saying H71 but all advice is to press button to reset light - I have no light - heat link is just dead. For some reason cannot us...
thermostat suddenly not controlling hot water
Last night my Nest app migrated me to google nest and now neither the thermostat or the app switches the hot water on or off. It just doesn't turn orange anymore when the button is pressed on the app. On the thermostat, the water drop turns orange bu...
Cannot get nest temperature sensors to connect to thermostat
My sensor has been working since I purchased it. A few nights ago I noticed it was not sensing the basement temperature, but it also does not say the battery is low or that it is offline. I have tried the following things: - deleted and re-installed ...
nest thermostat stays on away
I had to change phones and now settings keep reverting to away even tho I am trying to use presence sensing.
H71 code and no lights on heat link.
Himy heat link has stopped working. stat displays h71 code.heat link has no light displayed, and has 240v at the supply end.please help?
Thermostat wifi connecction
Hello, the thermostat No longer finding or connecting to a network. I have restarted and reset the thermostat and the router. It still will not connect. It won’t find or identify any networks. It won't work manually either.
Wiring compatibility
I was helping a friend set up his Thermostat, but his new setup has some peculiarities. I recognize that the red being split from RH and RC can map to R, but the yellow threw me for a loop. There were two yellow wires, one regular and one with a cont...
Resolved! Setting up a Boiler 3 zone system and forced air system
Good day I'm setting up a 3 zone boiler in New construction and would like to use one thermostat to control each zone with slab sensors and a separate forced air system. Boiler is 2021 IBC V-10 Forced air is 2021 Lennox 62w88 still in the box.
Need replacement for nest learning thermostat under warranty
The nest thermostat keeps sending signals to turn on the heater and then immediately cut it off.I asked the HVAC guy to take a look and confirmed that the equipment is all good if bypassing the nest thermostat.Also, the nest thermostat can detect Rh ...
