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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4504 Views
  • 0 replies
  • 5 kudos

Feature Request

As in many homes, when the lower level calls for heat the upper level will often overheat, sometimes by 10ºF or more. This is very uncomfortable and causes excess fuel consumption. It would be very useful if the thermostat would simply turn on the fa...

dth0909 by Community Member
  • 285 Views
  • 1 replies
  • 2 kudos

Replacement Thermostat - No Heat Since November 2nd

I would like to bring to the attention of a Google advisor on here, if they think waiting since 2nd November for a replacement thermostat is the right way to address the situation?I have checked the RMA number which says I have cancelled the replacem...

Nest thermostat W5 error

Got the W5 error and have read it will need a replacement but can’t find an email address or contact for nest,anyone help please ?

Wayne27 by Community Member
  • 236 Views
  • 1 replies
  • 0 kudos

reconnect to wi fi w5 error

heres what I see & I cannot find my network to reconnect. No networks visible. Thank you Spoiler (Highlight to read)

wi fi nest.jpeg
richo by Community Member
  • 158 Views
  • 0 replies
  • 0 kudos

Nest Thermostat

After a power outage one of my nest thermostats (less than a year old) is continuously showing out of battery or your thermostat needs to be shut for it to charge…sometimes it’s red light blinking and sometimes green, at times it starts for a brief m...

Sachkam by Community Member
  • 464 Views
  • 3 replies
  • 0 kudos

set up issue

Trying to set up the thermostat. The app prompts me to turn on bluetooth, but its already on.Toggling it off and back on does not help

Jho by Community Member
  • 164 Views
  • 0 replies
  • 0 kudos

Thermostat Schedule

Can I have two different modes on the same schedule? I want the mode to be heat/cool at some times during the day and just heat at other points during the day.

H71 fault

My thermostat is showing a H71 fault and not connecting to the Heat Link. The Heat link has no lights on it but there is power to the boiler. It’s dead with no lights. It seems a common problem but no clear answer as to how to fix it. help please?

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