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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Nest Gen 1 unable to set fan to run continuously?

Have tried every suggestion on help pages, nothing works. Can manually set fan to run for 12 hours and that is all that seems to work? Have set fan schedule to run every day from 12AM to 11PM and that does not work? Have G wire and it's connected? Th...

sakrue by Community Member
  • 467 Views
  • 3 replies
  • 1 kudos

Nest app not showing current temperature

My 3rd gen Nest Learning Thermostat displays target temp AND current temp, however, the app is only showing target temp.I can see a line in the app for the current temp but there are no digits displayed.Any suggestions? thanks.

Bodovlov by Community Member
  • 8541 Views
  • 6 replies
  • 3 kudos

Nest Thermostat

Heat link has no lights completely dead , voltage is present . 

Kev_kirby by Community Member
  • 458 Views
  • 4 replies
  • 0 kudos

Adding a second thermostat

I am trying to add a second thermostat and have been unable to. I’ve reset the thermostat several times. I made sure all devices are on the same WiFi . Anyone have any suggestions. I’ve tried this for several days and very frustrated . I have one alr...

lisamarie by Community Member
  • 6192 Views
  • 18 replies
  • 3 kudos

Broken Nest Heat Link

Hi one of my heatlinks , seem to have broken on Sunday ( we were away on holiday , so can’t be sure of date) I have a heatlink for the downstairs of my home , and it’s working fine . I have gone through all the steps recommended rectify problem , hol...

Jackihunt by Community Member
  • 568 Views
  • 4 replies
  • 0 kudos

Nest Thermostat Error H72

Hi there, I've followed all as many trouble shooting things as possible but im still not able to get my theromostat or heatlink working again. The heatlink is totally dead. Thermostat displays H72 error. Any help would be wonderful. Cheers

fawds by Community Member
  • 498 Views
  • 3 replies
  • 0 kudos

Heat link, Lost power. H71 Error showing

Hi. My heat link stopped working on Sunday and the thermostat is showing a H71 error. I've tried holding manual button on for 20-30 seconds but still no leds lighting. The boiler is working correctly as upstairs runs independently from the Nest. I th...

Chris1000 by Community Member
  • 798 Views
  • 6 replies
  • 0 kudos

Heat Link Broken

Hiwoke this morning to find the Nest Thermostat had disconnected and was displaying a spanner and screwdriver picture. Went to the Heat Link to find it was not powered up. I have attempted both soft and hard resets, checked circuit breakers and can a...

AndyR1867 by Community Member
  • 806 Views
  • 6 replies
  • 0 kudos

Grouping Nests

I have 17 separate thermostats. It’s a pain to have to set each one to “vacation” mode when leaving for a few days then reset when returning. Is there a way to control all or some Nest thermostats as a group, rather than have to reset each one indivi...

SteveJ by Community Member
  • 731 Views
  • 4 replies
  • 1 kudos
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