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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21938 Views
  • 0 replies
  • 6 kudos

Home Away Assist not Working - (EU)

Hey folks, For anyone in Europe experiencing issues about their thermostat's Home Away Assist feature and had gone through the troubleshooting guide here: https://support.google.com/googlenest/answer/9261396 If the issue persists after trying the ste...

MelbaDT by • Community Specialist
  • 5863 Views
  • 14 replies
  • 0 kudos

Home Away Assist not Working - (US/CA)

Hey folks, For anyone in the US experiencing issues about their thermostat's Home Away Assist feature and had gone through the troubleshooting guide here: https://support.google.com/googlenest/answer/9261396 If the issue persists after trying the ste...

MelbaDT by • Community Specialist
  • 2711 Views
  • 6 replies
  • 0 kudos

Nest

I’m having some issues with the Nest App (iOS) and my Thermostat Snow. The device is working fine and is saying it’s online, but the app is unable to connect to the device and is showing it as offline. If I reset the Wi-Fi on the device it appears in...

King205 by • Community Member
  • 1209 Views
  • 6 replies
  • 0 kudos

Nest Heat link

Came home to find a flashing red light on my Nest thermostat. I have removed it from the wall and plugged in USB charger, as the suggestion was that the battery is flat.Investigating further there are no lights on the Heat Link. I have checked the fu...

domirobe by • Community Member
  • 1031 Views
  • 4 replies
  • 0 kudos

Water heating

Hi all, Now that the cost of living is getting higher, I wonder if anyone has a suggestion to be able to adjust the water heating schedule in more detail? (I have an old water system). For example, In the summer I could put the schedule to warm the w...

Dee_012 by • Community Member
  • 928 Views
  • 4 replies
  • 1 kudos

W5 Error thermostat resetting

My thermostat won’t connect and is showing a w5 error, it also repeatedly restarts itself. I’ve tried all troubleshooting

Nest thermostat

I have no cooling on my nest, only heat and fan . I only have 4 wires. Yellow blue white and red. I can’t find a wiring map that fits

JdlhHicks by • Community Member
  • 1342 Views
  • 8 replies
  • 0 kudos

nest thermostat

My nest is active but heater not coming on and temp not changing. fan is coming on so seems connection is working. any ideas why or how to fix this?

pmg by • Community Member
  • 792 Views
  • 4 replies
  • 0 kudos

6.2-27 update will not find any network

My nest updated to 6.2-27 today and now it can not find any network. I have restarted and rebooted the thermostat and my modem several times. Nothing.

Posmus by • Community Member
  • 7551 Views
  • 22 replies
  • 0 kudos
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