cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5061 Views
  • 0 replies
  • 5 kudos

Cooling

My power was shut off for about 5 hours now that's back on it says it's cooling at 75 but still at 82 it doesn't seem like it's dropping

Nest app not updating thermostat

Recently after an update, my nest app stopped pushing the off command from Alexa and SmartThings to the thermostat. Everything else works with those outside sources. I can change temperature and I can change mode but when I use an external app to tur...

charge

 USB terminal can't charge 

park by Community Member
  • 566 Views
  • 6 replies
  • 0 kudos

Error Code : E45

What does error code E45 mean when using the app? 

Mbush by Community Member
  • 5010 Views
  • 6 replies
  • 0 kudos

Google Nest Thermostat W5 Error

I have 4 Google Nest Learning Thermostat, 3rd Generation, Black.1 of them stopped working 2 days ago. Purchased within 1 year on 11/25/2020.The other 3 are still working fine.The non-working one indicates no network connectivity. When attempting to s...

mprescott by Community Member
  • 331 Views
  • 1 replies
  • 0 kudos

Resolved! Nest thermostat won't connect to app

My 3rd generation Nest Learning Thermostat won't connect to the app. Everything else is good, including Wi-Fi. I tried both the QR code and the entry key. The QR code tries to connect then goes to an error. The entry key hangs and does nothing.

Bob3 by Community Member
  • 111176 Views
  • 220 replies
  • 31 kudos

Nest update issue

I bought a new house last year with 2 furnaces working upstairs and downstairs I installed my gen 2 nest thermostat and bought a newer gen 3. They worked all winter and through this summer without issues. I switched my thermostats over to heat this w...

Free628 by Community Member
  • 1068 Views
  • 9 replies
  • 0 kudos

Heating link no powe

Hidir my heating link since yesterday no working no power in could you let me know what can I do

Firat02 by Community Member
  • 198 Views
  • 0 replies
  • 0 kudos
to vote