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Nest Thermostats

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Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 15080 Views
  • 0 replies
  • 6 kudos

New phone can’t connect Nest thermostat

Hi, so I had my nest app on my android phone worked perfectly. That phone since died and I’ve changed to iPhone. I’ve downloaded the nest app but I can’t connect because I’ve no idea what email address i linked to the nest app - I literally just set ...

YDRufus by • Community Member
  • 454 Views
  • 0 replies
  • 1 kudos

e103 error

My thermostat, which I installed in 2017 and haven’t had any issues with, is suddenly giving me the e103 error for wire Y1. I have not touched it since install. Since getting the error, I’ve followed the troubleshooting guide, removed all the wires a...

Fan keeps blowing even after I remove wire from G connector

Hi, can someone help me please? Installed the Google nest thermostat this afternoon and the fan hasn’t stopped running. It’s been 4 hours since it’s installed and the fan is still running. I removed the G wire and I have the C wire. Did not fix the i...

GraceYVR by • Community Member
  • 588 Views
  • 2 replies
  • 0 kudos

C-Wire Poser

I have a C wire in my old thermostat and specified it when setting up my Nest. Nest tells me the C wire is not getting power. I tested the power and it is at 24v. Any ideas? thanks.

Thermostat

I have two nest thermostats one upstairs one downstairs but only one shows up in the Alexa app

Please help wiring report

I'm getting a E73 wiring report. What does this mean? It's telling me to log on to nest.com/e73 but it doesn't let me log on

EllieC by • Community Member
  • 1022 Views
  • 3 replies
  • 0 kudos

Resolved! Hot Water temperature value lost from Nest App

I've got a 3rd Gen Thermostat controlling my system boiler and monitoring my hot water cylinder. I've recently noticed the value for the hot water temperature not updating and being unrealistic (14.5Cwhen I know the tank is hot). I've just rebooted t...

Mr_Al by • Community Member
  • 951 Views
  • 2 replies
  • 0 kudos
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